RCO Payment Reconciliation Coordinator

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a RO TOS Payment Reconciliation Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• RO Coordinator confirms each Imaging Center receipt of deposit and indicates on Daily Courier Deposit Log (DCDL).

• Maintain daily log of TOS collections from each Imaging Center.

• Reconcile all deposits as indicated on OTC Funds Cover Sheet promptly and accurately.

• Report variances identified to the following (Site Manager, PSR, Clinical-Operations Director and RO Director) in accordance to the Variance Policy and Procedure.

• Ensures SmartSafe room is safeguarded at all times.

• Deposits currency into SmartSafe.

• Maintains compliance with cash-handling process.

• Identifies payment entry process or procedural roadblocks.

• Follows all compliance plan standards and department policies and procedures.

• Responsive to customer questions; knows where and how to obtain information/answers.

• Communicates effectively and appropriately maintaining rapport with customers.

• Maintains composure and behaves professionally in difficult customer situations and knows when to involve manager.

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations

• Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask

• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

• Advanced working knowledge of accounting or general office procedures in medical field.

• Extensive Excel experience.

• Ability to accurately and efficiently process and record all currency deposits.

• Requires organizational skills to manage multiple tasks in a timely manner. Proactively keeps others informed of work flow status.

• Requires excellent interpersonal and communication skills to clearly and concisely communicate verbally and in writing with peers, management, payors, physicians, etc.

• Detail oriented individual with the ability to identify, analyze and research the details of a transaction thoroughly and provide resolution.

• Ability to work independently and be a self-starter. Requires minimal assistance in completing follow through for complex accounts.

• Ability to implement processes and procedures and make recommendations for process improvement.

• Experience performing monthly cash reconciliation and daily bank balancing in the Smart Safe environment.