RCM Market Director, Client Performance (Hybrid/Remote)

The Market Director, Client Performance will partner with operations and revenue cycle management (RCM) leadership for a designated market to develop and execute projects that improve and sustain RCM performance. This role will interface with executive leadership spanning USPI's ambulatory surgery center (ASC) and surgical hospital (SH) portfolio and be responsible for owning RCM performance for their designated market, proactively assessing and communicating performance against established target metrics and implementing tangible action plans to drive timely performance improvement. This role is critical to the financial success of each designated USPI-managed ASC and SH facility; candidates will be expected to possess deep leadership experience in RCM, executive-level communication and relationship management skills and a proven track record of independently developing and executing successful performance improvement initiatives. This role will be required to work on multiple projects at a time and be agile in pivoting to new projects based on the directives of the VP, Client Performance and Chief Revenue Cycle Officer.

Qualifications

Required:

• Experience developing and implementing successful data-driven action plans spanning multiple facilities resulting in measurable RCM and financial performance improvement

• Deep experience performing data-driven root cause analysis for complex RCM performance issues, synthesizing findings and presenting results to varying audiences to influence behaviors and drive improved RCM and financial performance improvement

• Demonstrated interpersonal, consultative, and relationship management skills used to develop partnerships with executive leaders, key stakeholders and decision makers

• Must possess a comprehensive understanding of RCM principles, processes and performance drivers spanning front, middle and back-end functions and a minimum of five (5) years of RCM leadership experience

• Bachelor's degree

Preferred:

• Deep experience leading teams in an RCM performance improvement leadership capacity with proven, quantifiable results

• Demonstrated experience developing teams and processes to achieve top-level performance for respective RCM functions and performance objectives

• Demonstrated experience managing the complexities and nuances of matrix environments to drive alignment, accountability and performance objectives

• Must possess a comprehensive understanding of RCM principles, processes and performance drivers spanning front, middle and back-end functions and a minimum of ten (10) years of RCM leadership serving ASC and/or SH facilities

• Master's degree

Up to 25% travel, as travel is required, we will run an MVR on the final candidate.

Compensation

• Pay: $108,784 - $173,680 annually. Compensation depends on location, qualifications, and experience.

• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.

• Management level positions may be eligible for sign-on and relocation bonuses.

Benefits

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, life, AD&D and business travel insurance

• Manager Time Off - 20 days per year

• Discretionary 401k with up to 6% employer match

• 10 paid holidays per year

• Health savings accounts, healthcare & dependent flexible spending accounts

• Employee Assistance program, Employee discount program

• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

• For Colorado employees, paid leave in accordance with Colorado's Healthy Families and Workplaces Act.

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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