The Texas Health and Human Services Commission (HHSC) seeks a highly qualified candidate to fill the Administrative Assistant position within the Child Care Licensing program of the HHSC Regulatory Division. This position provides administrative support to the Residential Child Care Licensing program including unit supervisor(s) and inspectors.
This position coordinates the purchase, receipt, maintenance, and distribution of office equipment, furniture, and supplies. Processes mail, retains record management system, and enters and compiles data. Maintains program communication via telephone calls, emails, and face-to-face interactions with staff and the general public.
Maintains and improves knowledge and skills related to administrative functions in order to support the mission of Child Care Licensing. Essential Job Functions:
Performs data entry into the Child Care Licensing automated system (CLASS) and other electronic programs and systems.
Transcribes meeting notes and other documents to support the work of Child Care Licensing.
Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
Coordinates and schedules meetings and conferences using an automated system.
Processes personal and unit travel.
Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
Provides program and agency information and/or makes referrals to other community resources.
Coordinates the purchase, receipt, maintenance, and distribution of office equipment, furniture, and supplies
Professionally handles incoming telephone calls, greets visitors, and provides information about the Child Care Licensing program.
Processes mail and retains a record management system.
Works cooperatively with Department of Family and Protective Services and Health and Human Services partners to provide back-up support for the switchboard coverage on a rotating basis.
Performs other duties as assigned and required to maintain unit operations.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Greets visitors, responds to general questions, and directs callers to proper location.
Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
Knowledge of computers.
Skill in using Microsoft Works or Windows environment.
Skill in working in an office supporting several staff members.
Ability to effectively handle multiple assignments in a dynamic environment.
None. Initial Selection Criteria:
Graduation from high school or equivalent.
One year full-time administrative support, general office, clerical, or secretarial experience.
Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience
Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.
Applicants for this position who are considered for employment will have a Criminal Background Check completed on them.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 42A, YN, 0111, 3A1X1. For more information see the Texas State Auditor's Military Crosswalk here.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Texas Health & Human Services Commission