RBAC Task Lead
As a Task Lead you will be responsible for the management of the Role Based Access Control (RBAC) Team ranging from 4-6 team members, and should have a background in federal government contracting, task order management, personnel management, and working as a team in an IT production environment. This is a Full-Time position and work location will be in Alexandria, VA.
Ensure performance of day-to-day operational and maintenance support for RBAC Oracle Identity Management suite and Microsoft Active Directory associated software.
Develop detailed project plans and schedules to track progress and deliver flawless execution of projects on-time, within scope and within budget.
Encourage collaboration across project team(s) built on mutual dependences and understanding among personnel to include management, staff, and contractors.
Manage the relationship with the client and all stakeholders to include strong effective working relationships with internal resources, customers, and third parties/vendors.
Develop project scope/objectives, involving all relevant stakeholders and ensuring technical feasibility.
Measure project performance using appropriate systems, tools and techniques.
Ensure resource availability and allocation in project scope, schedule and costs.
Establish clear project goals/objectives, maintain accountability for assigned actions, create flexible plans and timetables to meet changing requirements, and keep project on schedule.
Analyze issues as they relate to the IT production environment. The analysis may include a written document along with an action plan to remediate the problem, initiation of a new process or procedure, roll out products and/or enhance current operations.
Respond to incidents, troubleshooting, and executing corrective action.
Interact with customers and software vendors to reach problem resolution as needed. This may include opening a service call with the vendor, providing logs, responding to advice received by phone call or email, and documenting all steps performed to obtain problem resolution.
Use appropriate verification techniques to manage changes.
Perform risk management to minimize project risks.
Prepares reports for upper management regarding status of project.
Report and escalate to management as needed.
Ensure performance of services for administration, troubleshooting, configuration, installation, deployment, operation, maintenance, upgrades and high availability of Oracle Identity Management suite and Microsoft Active Directory related software products.
Ensure technical performance of approved production maintenance activities including development of automated scripts, scheduled tasks, application/system monitoring, software/security updates and patching, archiving/disposition of system logs and/or data records for RBAC/Active Directory systems.
Analyze issues as they relate to the environment. The analysis shall include a written document along with an action plan to remediate the problem, initiate a new process or procedure, roll out products and/or enhance current operations.
Ensure preparation of support documentation as needed, including: installation procedures; rollback procedures; troubleshooting assistance that includes common problems/issues; knowledge packs; root cause analysis; application administration guidance such as log file location, regular monitoring and troubleshooting procedures and system restart procedures; and application procedures for basic functionality testing (Smoke Test).
Support integration of Next-Gen and legacy applications with RBAC and Active Directory.
Support and maintain Microsoft Active Directory and FIM/ILM/MIM product.
Ensure creation of new or improved operational processes and procedures. Processes must be described in operational documents. The documents will include, but not be limited to, software installation procedures for Oracle Identity Access Management (IAM) and Microsoft Active Directory, disaster recovery plans, maintenance plans and Secure Configuration Baseline deviations for each system. The documentation will be specific to the environment.
Ensure technical performance of operational support in the deployment of software applications to include off-hours deployments. Take appropriate steps during deployments to minimize outage time occurring as a consequence of deployment activities, and resolve issues arising from software deployments, including:
Support pre-deployment planning leading up to deployment.
Send out notification of deployment after verifying approvals prior to deployment consistent with communication standards.
Provide regular communication with government personnel, support groups, business area, product owners, during deployment coordination activity, to include possibility of setting up phone conference, email, instant messaging, and virtual presentations.
Escalate, as needed, if deployment exceeds reasonable threshold parameters for a successful deployment, as agreed to prior to deployment.
Communicate final deployment status after the deployment activity has concluded, to include notification of appropriate support and customer groups as indicated by government personnel.
Provide post-deployment write-up on issues, successes, failures, anomalies.
Perform rollback, as needed.
Perform smoke tests for application verification after the deployment.
Proven working experience in the information technology sector providing technical services and expertise to operate, monitor, and maintain IT applications and associated software.
Excellent client-facing and internal communication skills.
Excellent written and verbal communication skills.
Skilled at task order management and getting the best out of the people and projects that they oversee.
Self-motivated and capable of working independently and with a team.
Thrive when planning projects and working with project teams.
Solid organizational skills including attention to detail and multi-tasking skills.
Strong working knowledge of Microsoft products to include Outlook, Word, Excel, PowerPoint, Project, and Visio
Hands-on experience with Java, WebLogic, and Apache installation and configuration on UNIX/LINUX environment.
Hands-on experience in Oracle IAM products suites, including the Oracle Identity Manager, Oracle Access Manager, Oracle Identity Analytics, Oracle Directory Services, Oracle Mobile Security, Oracle Identity Federation, API Gateways, Oracle databases, and Oracle Entitlements Server Security module for RBAC subject matter expert.
Hands-on experience with LDAP directory services, including Microsoft AD for AD subject matter expert.
Hands-on experience with Password Management, Password Synchronization between AD and other systems not yet integrated to AD, User provisioning/de-provisioning of systems not yet integrated to AD, and bulk user provisioning to replace the current manual process.
Hands-on experience on integrating COTS and custom developed enterprise class applications with RBAC and AD to provide authentication and authorization services.
Experienced in Linux/windows platforms and scripting language experience including shell (bash, korn), python, puppet and Perl.
Identity and Access Management experience within large-scale high redundancy enterprises for installation, configuration and operation.
Understanding of web services for implementation of the single sign-on, authentication and role data via REST/SOAP.
Understanding of Java, J2EE, JBoss EAP 6, Spring 3, Spring Security, Spring Data, REST/JSON web services, SOAP/XML web services, Apache, and WebLogic.
Hands-on experience in Agile/Scrum methodology.
Hands-on experience in operation, maintenance, upgrade, and troubleshooting Domain controller and Active Directory related issues.
Hands-on experience in integrating COTS and custom developed application for authentication and authorization services with Oracle IAM and Microsoft Active Directory.
Experience with Sophos Antivirus
Experience with API Gateway Layer 7
RBAC Task Lead will ensure team shift coverage for both Mission-Critical and Non-Mission Critical COTS Software Services, as described below:
Mission-Critical COTS Software Services:
On-Site: M - F: 05:00 18:00 and during scheduled changes, excluding all Federal Holidays.
On-Call: M - F: 18:00 05:00, Sat, Sun: 00:00 23:59, Holidays.
Non-Mission-Critical COTS Software Services:
On-Site: M -F: 08:00 17:00 and during scheduled changes, excluding all Federal Holidays.
On-Call: Planned after-hour support only.
Note: No support services on Thanksgiving Day, Christmas Day, and New Year; however, the Contractor will take necessary measures to ensure that all systems are up and operational prior to 5:30 AM on the start of the next business day following Thanksgiving Day, Christmas Day, and New Year's Day.
You do not need a current/active clearance to apply, but must be able to pass and hold a government Public Trust (SF-85) background investigation. You must either be a US Citizenship or Green Card Holder to be eligible.
IIa is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment and random substance abuse testing.
Information International Associates