RB Operation Risk Management Specialist

RB Operation Risk Management Specialist Job ID: 24-00293 Pay rate range - $24/hr. to $26/hr. on W2

Location: Coppell, TX ( 100% on-site position)

Top 3 must-haves:

1.Bachelor's Degree

2.Excel experience needed (intermediate ok)

3.Analytical thinking

Logistics or business analyst background preferred but open to any recent college grad

Requires a Bachelor's degree (associate degree ok as well) and 0-3 years of job-related experience as preference and prior experience in telecommunications a plus

Would like Korean Bilingual would be a plus but not required

Position Summary:

This position provides strategic direction, project management oversight, and expertise to partner with business units to drive the development of the operational improvement by performing self-assessment and continuously identifying and improving business risk area.

This position requires excellent communication skills, excellent relationship building emotional intelligence, and self-motivation

Essential Duties And Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:

• Manage the performance metrics for key repair operation indicators.

• Report on critical performance metrics on a routine basis and work on special projects as requested.

• Perform overall audit of RB operations and process and identify opportunities for cost reduction and efficiency through the development of a business.

• Provide continual solution recommendations from gap analysis in process and performance.

• Create ROI for new programs and rollout to normal operations.

• Collaborate with critical stakeholders to share insight and develop recommendations.

• Run buffer simulation and monitor if the proper buffer level is managed.

• Monitor RUR (ER/BER) ship-out trend on a weekly basis, and request the Engineering team for analysis on any up/down trend that customers may be concerned.

• Compile the management report on a weekly basis.

• Perform self-assessment. Identify business risk areas, and compile a report.

• Oversee, lead and participate in project meetings with other departments.

• Ensure completion of tasks and seek the final decision from management.

Background/Experience to qualify for this position, the following minimal background and skill levels are required:

• Requires a Bachelor's degree and 0-3 years of job-related experience as preference and prior experience in telecommunications a plus.

• Experience with MS Office including but not limited to, Excel, Word, and Access.

• Would be a plus if they have experience conducting internal and third-party audits required. Must be able to write, read, analyze, and interpret technical journals and procedures.

• Must be able to speak in mathematical/statistical terms (normality, probability, complex numbers, and logarithms are commonly used as references).

• Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement.

Necessary Skills/Attributes for this position the following skills and abilities must be demonstrated at a proficient level:

• The ability to develop and maintain excellent working relationships with multiples levels within the company and with external contacts including customers, authorized service agents, sales team members, etc.

• Must be able to influence others in acceptance, and approval and to provide technical clarification.

• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information, and to plan and prioritize multiple work assignments.

• The ability to read, write, provide critical technical review and prepare reports, technical manuals, test procedures and technical product information.

• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.

• Knowledge of Korean (speaking, reading, translating to English) is considered a strong advantage.

• Work under very little supervision and guidance to identify and ensure achievement of production team goals and to complete individual work assignments within established deadlines.

• The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.

• Exposed to situations where only broad and general guidelines for solving problems exist.

• Job duties require analysis and judgment of functional practices and daily experiences be used to determine appropriate courses of action.

Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:

• Work generally performed in an office, lab, warehouse, or user environment.

• May operate PC between 50% - 100% in an alternating sedentary and highly mobile position.

• Lift, move, or adjust general test equipment, boxes, supplies, materials or products weighing up to 50 pounds using proper materials handling equipment and procedures.

• High level of visual acuity, numeric/character distinction and moderate color distinction for accurate test equipment operation, for information analysis and error recognition.

• High hand/finger dexterity with fine motor coordination skills to perform electronic component repair work.

• Machines, tools, equipment, and work aids representative and commonly associated with electronic component test, assembly and repair work including test equipment, testing devices, technician hand tools, cables, etc; first aid kit is available and prescription safety glasses are required in certain test areas.

• May require working additional hours beyond normal schedule.

• Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical

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