Rapid Rehousing Team Manager

Hiring Range: $76,700 - $90,200 Annually

Salary Range: $76,700 - $103,600 Annually

This position is benefits eligible. Please view our benefits guide here.

Job Summary:

The primary role of the Rapid Rehousing Team Manager is to assist clients in attaining housing rapidly and maintaining safe and stable housing long term. In addition, this position will work with clients to increase income, ensure health insurance coverage, and help those who are able to work secure employment. The Rapid Rehousing Team Manager will provide support, advocacy, safety planning, and counseling to individuals experiencing homelessness.

Experience, Knowledge, Skills:

Minimum Requirements

• Bachelor's degree from an accredited college or university in Counseling, Social Work, Human Services, or a closely related field

• Five (5) years mental/behavioral health direct care experience.

• Two (2) years of supervisory experience.

• Two (2) years of experience in managing rehousing for people experiencing homeless

• Two (2) years experience working with and servicing people with very complex needs, including but not limited to chronic homelessness, serve trauma, substance use disorders, mental illness.

• Possession of a valid driver's license.

OR

Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job.

Preferred

• Bilingual in Spanish and English.

• Master's degree in support services or related field of study.

• Six (6)+ months of experience in Oracle HCM.

• Six (6)+ months of experience working within a municipality.

• Three (3) years' experience in managing rehousing for people experiencing homeless

• Three (3) years' experience working with and servicing people with very complex needs, including but not limited to chronic homelessness, serve trauma, substance use disorders, mental illness.

• One (1) year of Housing First Services experience.

Knowledge, Skills, and Abilities

• Knowledge of the business and organizational structure of Colorado municipalities

• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal

• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems

• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others

• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.

• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.

• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.

• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.

• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.

• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.

• Ability to self-start and take initiative in completing daily tasks and special projects.

• Ability to focus on activities that have the greatest impact on meeting work commitments.

• Ability to establish and maintain partnerships with a variety of internal and external constituencies.

• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.

• Ability to navigate a complex political environment.

Travel:

• Approximately 20% - 50% travel is required.

Essential Functions:

• Completes coordinated intakes, assessments, and screenings to determine housing eligibility based on HUD and Colorado State Department of Housing (DOH) guidelines.

• Very familiar with HMIS and understands the need to have strong data to tell our stories.

• Completes strengths-based housing plans that identify barriers to housing and set a path to housing stability; reviewed and updated monthly.

• Supervisors Case managers to provide case management services focused on housing, increasing income, establishing and/or expand family and community-based supports, and assisting in increasing access to mainstream services.

• Develops a relationship within the homeless service system.

• Assists in program development and quality assurance activities as directed by Homeless Solutions Director.

• Supervisors Case managers with locating available housing units, the leasing process, landlord mediation, and tenant/landlord rights and responsibilities.

• Serves as primary contact for participant enrollment; responsible for determining program. eligibility and funding source, and assigning participants to Rapid Rehousing Case Managers

• Assesses the need for crisis intervention counseling and/or advocacy.

• Attends Homeless Solutions trainings and workshops related to housing.

• Attends monthly case management meetings, meetings with supervisors and staff meetings as scheduled.

• Cultivates new and existing partnerships in Greeley and the surrounding area that will increase client skills and establish goals (life management skills, educational and/or career goals, financial management skills, health and wellness goals and decision making skills).

• Responsible for reading all logs/emails in a timely manner to ensure you are up to date with current information pertaining to the residents.

• Prepares concise, accurate, and timely reports for the Homeless Solutions Director and Assistant City Manager on progress towards established goals.

• Manages RRH team to ensure efforts are in line with established performance goals, accountability/compliance expectations, and long-term program goals.

• Provides direct supervision of team of Housing Stability Case Managers.

• Regularly evaluates programs for effectiveness, including identification of opportunities for continued improvement.

• Performs other duties, as assigned.

Supervisory Responsibilities

• Organize and delegate assignments to team members.

• Hiring, training,motivating and coachingemployees.

• Evaluate employeeperformance and goal setting.

• Hold employeesaccountable for assignedtask and goals.

• Provide timely and constructive feedback and trainingopportunities.

• Provide trainingopportunities with a focus on employee development.

• Resolve conflictsand complaints.

• Analyzing information and processes and develop more effective or efficient processes.

• Establishing and achieving businessand financial objectives.

• Ensure compliance with safety procedures.

Work Environment and Physical Requirements:

• Work is primarily performed in an office environment.

• The City of Greeley has established a formal telework policy that allows eligible positions, in coordination with their Departments' management team, an opportunity to incorporate a component of remote work into their working schedule. THIS IS NOT ELIGIBLE for Telework - This position will be eligible for consideration under the City's telework policy.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• The employee is occasionally required to stand.

• The employee must occasionally lift and/or move up to 10 pounds.

• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

• Vision enough to read computer keyboards, reference books and other written documents.

• Communication skills sufficient to convey information to the public via telephone and in person.

• Manual dexterity sufficient to accurately input, retrieve and verify work assignments.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA Statement: We are committed to an inclusive and barrier-free search process, and will provide accommodation, as needed, to those who request assistance through the ADA Coordinator at HR@Greeleygov.com..

Conditions of Employment: The City of Greeley is an at-will employer. Employees and the City may terminate employment at any time for any or no reason. Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.