RAO III Tax Administration

The North Carolina Department of Revenue is looking to fill a Revenue Administration Officer III position in the Personal Taxes Division.

The primary purpose of the Personal Taxes Division of the Department of Revenue is to administer tax policy, provide technical direction, and create and provide forms with respect to individual income, partnership, trust, and withholding taxes. The Division is also responsible for managing the informal appeals process for requests for review filed by taxpayers in response to Proposed Notices of Tax Assessment and Notices of Proposed Denial of Refund issued by the Department for the aforementioned taxes and fee.

The selected candidate manages an inventory of requests for review cases for taxpayers who are not in agreement with Proposed Notices of Tax Assessment or Notices of Proposed Denial of Refund issued by the Department. It is the responsibility of the selected candidate to review the taxpayer request for Departmental review in an accurate and thorough manner. The selected candidate will confer with the taxpayer as well as their attorney and/or accountant by telephone and through office conferences and written correspondence to determine the taxpayer's correct tax liability.

In addition, the selected candidate may be asked to assist the North Carolina Attorney General's office in litigation matters. Revenue Administration Officers also participate in legislative activities and may be called on to assist the Division in drafting many of the Department's notices, bulletins, and other taxpayer resource documents.

• Thorough knowledge of taxation and enforcement provisions of individual income, partnership, trust, and withholding taxes, including pertinent court decisions, Attorney General rulings, and administrative regulations.

• Ability to analyze complex tax problems and make proper application of tax laws, interpretations, and regulation; evaluate and exercise judgment and discretion in applying and interpreting Departmental policies and procedures; and communicate clearly and concisely in oral and written form.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.  

Bachelor degree in Business/Public Administration, Economics, Accounting or related field from an appropriately accredited institution and five years of experience in tax accounting and auditing work including two years in administrative or supervisory capacity; or an equivalent combination of education and experience.

CULTURAL DIVERSITY:

NCDOR is an equal opportunity employer and committed to diversity, equity, and inclusion. We are an Employment First state ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody's Investor's Service

• Twelve (12) holidays/year

• Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year

• Twelve (12) sick days/year which are cumulative indefinitely

• Longevity pay lump sum payout yearly based on length of service 

• 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:

• Why Work For NC

• NC OSHR: Benefits

The Department of Revenue seeks to fill positions with the most qualified individuals in its effort to provide taxpayers with the most efficient and effective services possible.

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

If selected for an interview, you may have the option to interview via telephone and/or other method as technology allows.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. NC DOR welcomes attached resumes, cover letters and reference information, but these items will not be used for screening for qualifying credit. Please make sure the application is completed in full. "See Resume" or "See Attachment" will NOT be accepted.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NeoGov Help Line at 855-524-5627.

If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or HumanResources@ncdor.gov.  Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 919-500-6083.