Performs work based on the schedule for railroad type rental agreements, which includes future and current rental needs, work order status, preventative maintenance schedules, and annual machine inspection schedules.
Assists with customized operational setups for specialized equipment such as Hy-Rail machines and attachments.
Uses troubleshooting methods to repair and diagnose machine failures and perform repairs. Performs repairs in field, shop, or at customer locations which can include overtime. Adheres to all customer requirements while on job site.
Completes check in and check out process for railroad rental equipment.
Ensures that all railroad equipment is sent out meeting mandatory safety requirements. All equipment must meet FRA safety guidelines before it is shipped.
Washes equipment, cleans cabs, and completes railroad specific "green tag" on all rental equipment.
Assists with monitoring oil samples and trends to schedule maintenance and repairs.
Communicates schedule of repairs with Railroad Coordinator and Sales Representative.
Analyzes failures and implements safe guards to prevent premature failures.
Keeps accurate inventory of all equipment and attachments and stores them in a neat and orderly manner.
Promotes and manages all customer care standards.
Actively cares and advocates safety at Western States. Ensures employees, vendors, and customers have a safe work environment. Adheres to and manages all applicable safety policies, procedures and standards.
May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
Works within and promotes corporate vision, mission, and values of the organization.
Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
Skilled in reading electrical and hydraulic schematics for CAT and other manufacturers.
Knowledge and use of Microsoft Office Suite required.
Able to set and manage priorities.
Ability to develop and maintain effective working relationships with others.
Must be a self-starter and able to work without supervision.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Associates degree from an accredited vocational school preferred.
Two years of experience working on heavy equipment in a Caterpillar environment with hydraulic, engine and power-train experience preferred.
Must be able to communicate (speak, read, comprehend, write) in English.
Valid driver's license and acceptable driving record required.
Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.
Must be able to meet all safety requirements for applicable safety policies.
Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Western States CAT