Railroad Operations Administrative Assistant

I. Job Overview and General Purpose

Guided by Penn Line's values, ethical principles, and strategic objectives, the Tree and Right-of-Way Railroad Operation Administrative Assistant is the individual who supports the Tree and Right-of-Way Railroad Operations Supervisor support new and existing customer demands, required Corporate reporting to various corporate departments by fostering expediate, effective and clear communications to support field operations.

II. Essential Functions

• Serves as a role model of excellent customer service by responding constructively to the needs of all those he/she interacts with on a daily basis on behalf of the organization.

• Supports field operations management by submitting customer required documents from time to time, including W-9's, employee registration, employee training records and other required customer documentation. This function will coordinate with other departments within the organization to pull together appropriate information.

• Supports field operations by reviewing various potential customer procurement websites for bidding opportunities.

• Supports field operations management by helping to track production and billing so that the Billing Department invoices the customer appropriately.

• Supports field operations by reviewing completed timesheets to ensure accurate reporting of information so that the Payroll Department correctly pays the employees.

• Supports field operations by organizing files, printing and copying paperwork as needed for field manager.

• The Administrative Assistant will comply with all performance initiatives and other duties as assigned, including other miscellaneous requests from time to time.

III. Minimum Qualifications:

• Three (1) to five (5) years of related on-the-job experience and/or training; or equivalent combination of education and experience.

• Education/Experience: Post-Secondary education, or equivalent combination of education and experience.

• Computer skills: Intermediate/advanced knowledge of spreadsheet and word processing software; email software; and Internet browsers and online based applications.

• Other skills and abilities: Respectful oral and written communication skills; ability to handle confidential information; organization skills; and attention to detail.

• Judgement: Ability to reach logical conclusions based on established evidence. Able to exhibit a high level of confidentiality. Recognizes when to elevate a decision or inform a superior about a decision.

• Planning and Organizing: Ability to plan and organize one's own activities and stay in front of multiple deadlines at the same time, while continuing to be responsive to new requests quickly and efficiently.

• Drive: Demonstrates personal accomplishment and a desire to excel; sets and maintains ambitious standards for achievement and makes things happen. Takes ownership of position. Must be able to identify and resolve problems in a timely manner.

IV. Reporting and Key Relationships

• Reporting Relationship. The employee shall report to the Supervisor of the Tree and Right-of-Way Railway Operation Supervisor. The employee is expected to work closely with a variety of departments and Penn Line staff, including the Payroll, Billing, Safety Casualty Claims, IT, and Equipment Center on all relevant matters affecting Penn Line Tree Service, Inc.

• Key Relationships include customer contacts, the various department managers and key contacts.

V. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Infrequent light lifting (up to 25 lbs.)

• Ability to hear (aid permitted)

• Ability to See

• Sitting more than 5 hours per day

• Ability to write messages

• Occasional kneeling or bending

• Ability to speak clearly

VI. Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily, work will be done in a home office using a Company supplied Laptop, printer and monitor.

VII. Work Schedule

• Work will be limited to 20 to 25 hours weekly. Work may be required in evening or weekends from time to time to meet customer requirements.

We are a Drug-Free Workplace.

We encourage minorities and females to apply.

EOE, including disability/vets

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at

Phone: 724-887-9110 ext:151In compliance with Federal and State equal employment opportunity laws, qualified applicants are

considered for all positions without regard to race, color, religion, sex, national origin, age, marital

status, veteran status, non-job related disability, or any other protected group status

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