Baystate Health Springfield , MA 01105
Posted 2 weeks ago
Req#: R30204
Category(s): Allied Health Clinical Professional, Radiology/Imaging
Full Time / Part Time: Part-Time
Shift: Second
Every Other Weekend: 11:30 AM - 8:00 PM
We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including:
Cancer care
Critical care medicine
Digestive disorder care
Heart and vascular disease care
Laboratory services
Neurological disorders
Obstetrics and gynecology care
And care for many other injuries, illnesses, and conditions
Ranked among highest performing hospitals nationally by U.S. News & World Report
Among only 1% of hospitals to be recognized by Magnet 4 consecutive times
Named a top 50 cardiovascular hospital by Watson Health
In addition to our outstanding care for adults, we also treat children with acute and chronic illnesses at Baystate Children's Hospital, which is located on our main Springfield campus.
Summary:
Under the supervision of the radiologic technologist, this position is responsible for assisting the technologists, residents, and radiology attendings in exam rooms, and with guided interventional procedures. This position also calls patients from the waiting room into the changing area as well as prepares/explains the procedure to the patient according to departmental and hospital procedure. The technical assistant performs a variety of patient care and clerical duties, while aiding patients, technologists, and radiologists. The technical assistant demonstrates excellent communication skills and effectively works with all staff.
Job Responsibilities:
Greets patients promptly in warm, friendly manner demonstrating appropriate amount of interest or concern. Smile, make eye contact, use welcoming language (hello, welcome, how can I help you today). Gather and/or verify patient demographics as needed.
Hospitality:
Maintain a clean patient and working space. Direct patient and family members to restrooms and other amenities. Check to see if there is any other way you can assist. Employees at this level are developing their skills and understanding of needs of the patients and their families or caregivers.
Practices the BH operating principles of Trust, Respect, Integrity, Collaboration and Communication.
Maintains patient confidentiality consistent with hospital policy.
Knowledge of lifting mechanics and proper moving techniques. Is responsible for assisting in the transfer of patients on and off stretchers, beds, wheelchairs, and other as needed.
Technical assistant will keep patients informed of wait times, assisting and accompanying patients where possible, and as appropriate.
Performs terminal cleaning, and surface cleaning in accordance with the hospitals infection control practices and policies.
Observes all health and safety requirements including body substance precautions.
Assist patients as needed to bathroom or with urinal or bedpan.
Participates in department and team projects as requested and communicates effectively with team and patients.
Is skilled in handling transport, lifting, sliding, oxygen tanks, and IV poles as needed.
Is skilled in the use of all necessary computer software such as, but not limited to, Teletracking, Safety and Injury Reporting (SRS), Cerner, Radnet, Synapse, etc.
Assists with supplies and inventory. Properly puts stock away, as well as fills and empties laundry bins as needed.
Maintains yearly In service validations. Attends departmental staff meetings.
BLS certification from AHA is required within 30 days of hire.
Required Work Experience:
Preferred Work Experience:
Skills and Competencies:
Excellent verbal communication and computer skills.
Exceptional customer service skills.
Knowledge of lifting mechanics.
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
GED or HiSET (Required)
Certifications:
Basic Life Support
American Heart Association, Certified Medical Assistant
Other, Certified Nurse Aide
Other, Emergency Medical Technician (EMT) - Basic
National Registry of Emergency Medical Technicians
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
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Baystate Health