Radiology Quality Assistant - Radiology Support Personnel

POSITION SUMMARY:

Performance Objectives: To be fully engaged in providing Quality/No Harm, Customer Experience and Stewardship by: Demonstrating a professional, personable, administrative and cooperative support to the patient, Radiologists and Radiologic Technologists in various functions; assisting with patient care, accurate image and jacket control, maintaining viewers and completion of quality assurance tasks.

PRIMARY ACCOUNTABILITIES:

• Adheres to Joint Commission National Patient Safety Goals

• Reports all malfunctioning equipment to the BioMed department, fellow associates and management.

• Performs and documents weekly system maintenance for the R2 unit (if applicable)

• Reports all malfunctioning IT equipment (i.e., telephones, PC's, paper printers, etc.) to the IT department, fellow associates and management.

• Completes specified jobs/tasks by deadline and/or provides requested information in a timely and concise manner

• Knowledge regarding location of emergency equipment/supplies

• Familiar with the Health First Emergency Kardex and responsibilities in relation to specified emergent codes.

• Responsible for hurricane preparedness and their particular responsibilities as a Health First associate.

• Ensures that all work areas and equipment is stocked, and cleaned

• Ensures accurate and timely preparation for exams.

• Assists Technologist with all phases of exams, as applicable.

• Assists Technologist and Radiologist with QA / QC activities.

• Demonstrates accurate presentation of images for interpretation.

• Reviews "Result Log" and/or Pending Work Report for requested repeats and/or need for comparison film, notifies appropriate lead/ supervisor;/manager (as applicable)

• Participates in department QA process with accurate and timely data collection for review.

• Accurately and timely completes all file room functions.

• Ability to properly use the PACS system.

• Ensures all required documentation is scanned into the correct patient's exam folder in PACS

• Access patient scheduling system (SCI) and print required schedules

• Capable of working with multiple software programs: per radiology requirements and access rights

• Provides clerical and administrative assistance to Customers and co-workers

• Completes required documentation

• Ability to perform basic computer skills pertinent to job performance.

• Monitors and complies with Joint Commission/ standards and performs all job functions in accordance with Federal, State, and Regional requirements to ensure compliance to these standards.

• Offers suggestions for departmental improvements; provides input for implementation of or revision of section protocols and/or department policies and procedures.

• Attends all mandatory meetings/in-services and reads and signs off on all meeting minutes as required.

QUALIFICATIONS REQUIRED:

• Previous general office experience of one year or more and prior Radiology experience preferred.

• Knowledge of anatomy and medical terminology preferred

• High School diploma or equivalent.

• Demonstrates the ability to relate well to all customers.

• Demonstrates good oral and written communication skills.

• Ability to prioritize and organize to maximize quality, value and service.

• Ability to perform basic computer skills pertinent to job performance.

• Ability to prioritize and organize to maximize quality, value and service.

PHYSICAL DEMANDS:

• Ability to adapt to a combination of walking, bending, stooping, reaching and lifting throughout the shift.

• Ability to be flexible in covering required shifts (Mandatory overtime).

• Ability to lift up to 40 pounds unassisted, several times a day.

• Willing and able to work with bio-hazardous / toxic materials following OSHA guidelines.