Radiology Administrative Supervisor/Ft 8:00A-4:30P/ BWH Boston

The Administrative Supervisor of Radiology, under the supervision of the Administrative Manager of Radiology, is responsible for the supervision and oversite of the Sr. Administrative Assistants and the Division Practice Assistants supporting the divisions within the department of Radiology and sub-specialty division support staff. The administrative supervisor will oversee approximately 15 full time equivalents (FTE).

Operations Management

• Ensures standardized practice across role groups within areas of oversight.

• Works with the Administrative Manager of Radiology to ensure efficient workflows and processes across division reading rooms and the Sr. Administrative Assistant team.

• Ensures daily coverage of reading rooms within Radiology and rotating staff for cross coverage and back-up coverage planning.

Human Resource Management

• Participates in new hire interviews.

• Supervises and mentor's staff within area(s) of oversight.

• Assigns work, evaluates performance and ensures on-going competency.

• Oversees the approval of staff time off, ensuring adequate staffing at all times.

• Oversees payroll activities.

• Provides feedback on performance evaluations; recommends salary adjustment, recognition.

Quality and Safety

• Ensures all departmental policies pertaining to areas of oversite are reviewed and updated on a regular basis.

• Ensures department/staff knowledge of emergency procedures.

Technical Management

• Ensures proper functioning of all office equipment and systems utilized by staff.

• Interface and engage with I.T. regularly on all equipment installs, upgrades, space moves, and all other activities with an I.T. component.

• Attends meetings on behalf of the Administrative Manager, as needed.

Analytics/Reporting/Monitoring

Including but not limited to:

• Daily/Weekly/Monthly/Yearly reporting on identified metrics (as required).

• Performs other duties and special projects as assigned.

QUALIFICATIONS:

EDUCATION:

• Associates Degree, preferred.

EXPERIENCE / SKILLS / COMPETENCIES:

• Previous supervisory experience, preferred.

• A minimum of 1- 2 years' experience as a Sr. Administrative Assistant or similar support role.

• Must have interpersonal skills sufficient to interact effectively with departmental staff, leadership, medical staff, and other hospital personnel.

• Uses independent judgment, ingenuity and initiative under pressure in a variety of situations.

• Must have the ability to adapt to changing pace (stressful situations) within the department, with frequent interruptions.

• Presents a positive attitude and a professional appearance.

• Must be physically capable of lifting, (Office equipment, supplies, etc.).

• Ability to assess complex situations, and to initiate and carry out appropriate action.

• Must be highly organized and able to multi-task.

• Ability to work under pressure.

• Must be capable of working independently, able to exercise discretion, sound judgment, and strict confidentiality.

• A comprehensive understanding of the Hospital Information System that integrate with the Department of Radiology relating to patient information such as, registering patients and generating Quality Assurance and Quality Improvement reports.

• Must demonstrate flexibility and willingness to adapt to diverse roles as a member of the departmental team.

• Must be aware of hazards within the department ionizing radiation and adhere to safety standards established by BH and regulatory agencies.

WORKING CONDITIONS:

• Must be prepared to work overtime, holidays and weekends as needed.

• Working in an office setting, as well as division reading room areas.

SUPERVISORY RESPONSIBILITY:

• Duties involve direct supervisory responsibilities for ~15 FTEs and coordinating the activities of others.

FISCAL RESPONSIBILITY:

NONE