RAD Data Analyst

Duke University Durham , NC 27701

Posted 2 months ago

School of Medicine:

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.

Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary RAD Data Analyst

The Research Application Delivery (RAD) team in the Office of Research Informatics (ORI) builds, implements and supports software and data solutions for Duke's research community. RAD data analysts work collaboratively with the business units, software teams, report writers, and individual customers to envision, design, develop, test, document and support data solutions. Data Solutions may include importing, cleaning, transforming, validating, modeling or analyzing data.

We are looking for a motivated self-starter with strong analytic and communication skills who can develop new data solutions, as well as support and enhance existing data solutions. The ideal candidate has knowledge of and experience with a variety of database tools and technologies.

Work Performed

Analysis and Development (20%)

  • Work with project teams and users to identify business needs

  • Help translate business needs into functional requirements

  • Participate in design phase of all ORI applications to ensure that a sustainable data/reporting framework is delivered to the users

  • Liaise with cross-functional teams. Sit in on strategy sessions and be responsible for execution of prioritized initiatives

  • Perform data mining and data migration for various projects

  • Partner with business analysts and product managers to move projects forward

  • Work with departmental directors, unit managers, SOM leadership/administration, and appropriate research personnel to develop requested reports and advanced ad-hoc queries

Testing (20%)

  • Plan and coordinate testing for new data solutions (e.g., reports, queries, scripts)

  • Develop manual testing plans

  • Consult with users, support analysts and vendors to efficiently address issues discovered in the testing phase.

Report Writing, User Support & Documentation (60%)

  • Fulfill standard report-writing requests

  • Handle Service-Now requests in a timely manner

  • Provide third-level end-user support for data solutions

  • Help create user support documentation

  • Ensure that user issues are handled professionally and efficiently

  • Support the data warehouse team by maintaining appropriate design and data mapping specifications

Other Responsibilities

Professional Development

  • Stay current on data tools and technologies, databases, and operating systems

  • Seek and take advantage of opportunities to expand knowledge of data tools and technologies used by institutions similar to Duke

  • Demonstrate a willingness to accept new or additional responsibility

Efficiency

  • Deliver high-quality solutions in a timely manner

  • Identify opportunities to enhance the quality and cost-effectiveness of data solutions services across the organization

Required Qualifications at this Level

Education/Training: Bachelor's Degree in a related field, or equivalent combination of education and technical experience required.

Skills:

Technical advanced skills using the following technologies:

  • SQL and PL/SQL

  • Web architecture, application development, and security procedures relational database concepts and products

  • Business Objects, Jasper scripting/code writing skills with both Unix & Windows using tools like Perl, PHP Powershell, MS Access

  • Creation and modification of Oracle database objects and functions

Task Management

  • Ability to work Independently to complete simple and moderately complex tasks

  • Ability to lead small projects and contribute to large projects

  • Ability to follow standard practices to meet set timelines and proactively seek guidance when due dates are at risk

Teamwork

  • Ability to adapt individual work style in consideration of project needs and team dynamics

  • Commitment to share information and solicit input and ideas from other team members

  • Commitment to building strong working relationships with team members, service providers and customers

Communication

  • Ability to adapt communication style, timing, and content to audience

  • Ability to synthesize data from multiple (appropriate) sources and make sound decisions

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Required Qualifications at this Level

Education Training

Refer to Job Description

Experience N/A

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh


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RAD Data Analyst

Duke University