The Senior Microsoft Exchange Administrator is responsible for day-to-day operations of the email, web and application environment, maintaining a disciplined and stable environment for development, testing and production. The Senior Microsoft Exchange Administrator is also responsible for insuring scalability, performance and availability of the email, web and application infrastructure. This position provides technical leadership to the Application Server Engineering team and provides the highest level of support for email web and application issues in the production and development environments. This position also evaluates alternative solutions, provides recommendations and identifies risk.
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
Serve as the liaison between development, DBA, implementations and other infrastructure teams.
Serve as the highest level of web and application support for identified issues
Enhance system performance through implementation of third party solutions and review of internally developed applications
Coordinate and perform application implementations during non-business hours
Evaluate new technologies to enhance performance and efficiency
Provide technical expertise and consulting to development teams
Review and optimize overall hardware configurations, and develop plans to integrate new hardware and software components
Assist in process definition, documentation and continuous improvement in best practices
Develop and deliver internal training in selected relevant topics
Assist with other projects and tasks as assigned.
Knowledge and Skills:
Strong knowledge of the Ascensus application environment
Excellent consultative, verbal/written communication skills, analytical ability
Problem solving, initiative, judgment.
Preferred technology skills:
Enterprise email delivery:
Experience with IMAP, SMTP, POP and related technologies
Exchange 2013 administration and troubleshooting
Exchange 2013 Powershell cmdlets and scripting. Importing, exporting PST's. Migrating email.
Outlook 2010, 2013, 2016, experience and troubleshooting
Experience with Enterprise Vault
Knowledge of DMARC, SPF and DKIM
Email Content filtering experience.
Large enterprise suites:
Skype for Business / Lync or other instant messaging experience
Customer Relationship Management (CRM)
Experience across many platforms, including:
C# or VB.Net
Cold Fusion MX
SQL Server and/or Sybase database
Messaging & middle tier
Education and Work Experience:
Bachelor's degree in Computer Science or equivalent work experience
7 years' experience in IT, including requirements analysis, design, development and testing of client server applications, application interfaces, graphical user interfaces and databases
Experience with a variety of database platforms, operating system platforms and application development including MS SQLServer, Sybase, Visual Basic and Windows 2003
Experience with Cold Fusion, .Net and IIS web servers
Excellent organization skills, proven analytical abilities and decision making skills
Ability to participate in scheduled non-business hour implementation and maintenance activities
Ability to participate in a rotating 24/7 on-call technical support schedule
Excellent oral and written communication skills
Ascensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 6 million Americans save for retirement and college.