Title: Quality Technician
Business Unit: Akron Brass
343 Venture Blvd, PO Box 86
Wooster, Ohio, 44691
Under the direction of the Quality Engineer, the Quality Technician will be
the primary liaison between customer and plant quality issues and concerns.
With a proactive approach, the Quality Technician will investigate quality
issues and develop measures and/or create procedures that will eliminate
repetitive failures. The incumbent will understand and follow ISO
requirements, 8D problem solving and assist with plant quality audits.
Primary Responsibilities Include:
Acts as liaison between Manufacturing and Quality relative to customerspecifications, customer quality requirements and customer problems.
Monitor all manufacturing processes through audits and daily evaluations,to ensure that processes are being followed and short cuts are not beingtaken, jeopardizing the quality of our product.
Continually strive to improve: testing methods, tooling, and equipmentthrough statistical sampling, that will ensure adequate quality in ourmanufactured product.
Zeiss CMM Conduct programming and checks to ensure conformity ofproduct.
Review customer complaints, analyze returns and make recommendations forcorrective action.
Monitor Supplier performance and provide follow up actions by attendingthe MRB.
Open Follow Up and Closing Supplier Corrective Action (SCAR's).
Assist with Supplier Audits and maintaining Supplier Quality System.
Review statistical data and present in a graphical format. Assist plantsin implementation of statistical methods and quality improvement programs
Secondary Responsibilities Include:
Assist in conducting annual plant audits and systems surveys.
Update and augment group Quality Assurance procedures and systems.
Maintain GageTrak and ensure calibrations are up to date.
Send gages for repair and calibration.
Follow up on RMA/Customer repair reviews.
Work with engineering to develop simple and efficient methods of testingnew product lines.
Provide support as deemed necessary by management to allow the QualityDepartment to function efficiently.
Remain flexible with daily activities to handle emergency issues as theyarrive.
Perform other duties as may be assigned by the Quality Engineer.
Experience and Background:
Five years experience in manufacturing.
Must have working knowledge of manufacturing and quality processes andprinciples (ISO) industry standards.
Requires experience in product and process failure analysis and anunderstanding of quality techniques such as SPC, CMM, GD&T etc.
Must be skilled in use of personal computers with emphasis on analyticalsoftware.
Must be skilled to work with team(s) and collaborate with other functionsand shop floor employees.
Excellent verbal communication, presentation, training and leadershipskills.
Must understand quality techniques.
IDEX is an equal opportunity employer Minorities/Females/Protected Veterans/Disabled
REQ ID: 2025