Quality Systems III For Digital Adoption

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

We empower our leaders to step up, share ideas, listen, learn, and lead. We're welcoming bright, diverse, and imaginative minds; we're nurturing them to foster an environment of inclusion and growth where innovation is encouraged. We expect our people leaders to model that environment, and to focus on creating inclusion, developing talent, and enabling teams.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. Join Gilead and help create possible, together.

Job Description

Gilead Sciences, Inc. is a research-based biopharmaceutical company founded in 1987. Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development. Our scientific focus has resulted in marketed products that are benefiting hundreds of thousands of people, a pipeline of late-stage drug candidates, and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them. By joining Gilead, you will further our mission to address unmet medical needs and improve life by advancing the care of patients with life-threatening diseases.

Reporting to the Global Pharmaceutical Development & Manufacturing (PDM) organization, the Quality Systems Specialist III for Digital Adoption will play a pivotal role in driving a positive user experience across Gilead. In this role, you will execute Gilead's strategy to elevate the user experience for Quality Management Systems by leveraging innovative tools and strategies. You will partner closely with key business stakeholders to maximize the adoption of Quality Management System programs and technologies.

Role and Responsibilities:

• Design and implement innovative technology solutions that improve efficiency and enhance the learner experience,

• Collaborate with Business Leaders to ensure successful adoption of technology solutions.

• Work closely with Technology teams to integrate digital adoption solutions with other enterprise systems to ensuring seamless data flow, enhance the user experience, and streamline administrative and manual processes.

• Create intuitive and engaging technology solutions aligned with user needs, conducts user research and usability testing to continuously improve the user experience, and leads collaboration with key stakeholders to create a vision and plan for the seamless integration of learning content, operational processes, and technology solutions.

• Define use cases and builds content for in-application help and system guidance.

• Analyze feedback and data capture to improve user experience of software applications.

• Perform a wide variety of activities to ensure compliance with applicable quality objectives and regulatory requirements.

• May supervise personnel, including organizing and prioritizing daily tasks, performing training, and writing performance reviews.

• Participate in writing or suggesting changes to controlled documents (e.g., SOPs, Specifications, Methods, etc.) as needed to ensure defined quality objectives are met.

• Evaluate and maintain knowledgeable of technology solutions that support successful technology adoption.

Knowledge, Experience and Skills:

• Demonstrate proficiency in UI/UX, general web functions and standards.

• Demonstrate proficiency articulating user experience concepts and solutions to advocate for user-centric designs.

• Demonstrate ability to effectively manage multiple projects/priorities.

• Has proven analytical and conceptual skills.

• Demonstrate hands-on experience with web applications and programming languages/tools such as HTML, CSS, and jQuery.

• Demonstrate excellent verbal communication, technical writing, and interpersonal skills.

• Demonstrate working knowledge with good proficiency in Microsoft Office applications.

Qualifications:

• 6+ years of relevant experience in instructional design, training, OR process analysis in a GMP environment and a BS or BA. OR 4+ years of relevant experience and a MS.

• UI/UX Design experience

• Exceptional communication skills, both written and verbal.

• Excellent active listening skills.

• Ability to design tools to geared towards a modern learner.

Other Preferred qualifications

• Experience developing in WalkMe or other digital adoption application.

• WalkMe certification desired

• Experience with Good Manufacturing Practices (GMPs) and/or Good Laboratory Practices (GLPs).

• Experience with application of QA principles, concepts, industry practices, and standards.

• Successful experience working independently and with large-scale interdisciplinary teams to achieve results.

• Able to collaborate with virtual and remote team members across global time-zones.

If this is not the right move for you now but remain interested in a career at Gilead Sciences please connect with us via our talent community: https://gilead.avature.net/Gilead

About Gilead:

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead's therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

The salary range for this position is: $115,260.00 - $149,160.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

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For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.