Quality Strategic Initiatives Manager, Productivity

Job Description Summary

Responsible for project operations and programs support including standardization, quality management, document management, methods creation and maintenance, process improvement and tools for the project management function. Owns/influences budgets and operating plans. The role is guided by operating policy. Works with cross functional teams. The role has autonomy within the operational area or a segment within a larger business unit. The role may have a major impact on a small business unit or Family within a Function or P&L. High levels of evaluative judgment and operational acumen are required to achieve outcomes.

Job Description

Role Summary/Purpose

This role is responsible for working with horizontal cross functional teams and regions within Service, engineering, etc., to lead and drive Quality related strategic initiatives, including idea generation, activation, program execution, tool development, process improvement, and financial results in specific focus areas towards the overall Global Service margin growth.

Essential Responsibilities

Essential Responsibilities

• Owns Global Service Cost of Poor-Quality initiatives, evaluate to identify and generate idea funnel, partners with engineering, segments and regions to support with solution implementation

• Leads others to find creative solutions within complex manufacturing processes with technical variety and/or interdependent production cycles. Employs sophisticated operational/product management, manufacturing or engineering techniques. Interaction with adjacent functions needed to solve issues.

• Demonstrates and operates with technical depth to understand/drive to root cause of field failures and measurable implementation with close connections into engineering to help identify opportunities for improvement

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business or technical discipline solutions to leaders. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers.

• Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision.

• Lead and drive developing and quantifying business cases through comprehensive cost, benefit and return on investment analysis, identifying short term quick wins and long-term high impact opportunities with out of box thinking and Lean mindset

• Developing expertise in own function. May include roles that are experts in their discipline, providing professional or thought leadership . Influences policy and ensures delivery within area of responsibility, linking with other parts of the organization.

• Attracts, develops, and retains team of senior program managers responsible for execution to key global program deliverables

Required Qualifications

• This role is responsible for working with horizontal cross functional teams and regions within Service, engineering, etc., to lead and drive Quality related strategic initiatives, including idea generation, activation, program execution, tool development, process improvement, and financial results in specific focus areas towards the overall Global Service margin growth.

Qualifications/Requirements

• BA/BS degree

• At least 10 years of leadership experience in corporate world or military

• Prior medical device Service experience - especially region service delivery, service sales or modality engineering / VCP

scorecards, metrics, etc.

• Proven leadership in driving high impact projects in a complex environment with multiple stakeholders and high visibility

• Experience with the service delivery process - field troubleshooting & fix; scheduling; job dispatch

• Experience in developing and driving productivity projects

• Experience with leading cross-functional teams to achieve business goals

• Business acumen, including a strong financial background

• Strong communication and team-building skills. Must be highly skilled at written and verbal communication both inside the company and with external customers

• Demonstrated ability to apply lean skills to daily program management

• Ability to influence and drive change cross-functionally in a highly matrixed environment.

Desired Characteristics

• • MBA

• Able to influence outcomes at all levels in the organization

• Ability to connect across regions and Global Service to drive key initiatives and ensure consistency.

• Change management skills - can drive change horizontally

• Attract and export talent - Coaching, mentoring empowering teams

• Effective interpersonal, teamwork, networking skills, collaboration & conflict resolution

• Strong oral and written communication skills. Strong interpersonal and leadership skills.

• Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects.

• Ability to document, plan, market, and execute programs. Established project management skills.

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No