Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Quality Specialist

Expired Job

CSL Plasma Muncie , IN 47302

Posted 3 months ago

Job Description:
1 Perform final QA review and release for all shipment and associated documents, to ensure shipment meets customer specifications.
2 Ensure center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
3 Perform center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
4 Maintain and review Plasma center personnel training documents to ensure documents comply with CSL procedures, SOP's, CLIA/COLA and other applicable requirements.
5 Maintain the Learning Management System to ensure data integrity, report generation and data analysis to comply with company and regulatory standards.
6 Initiates schedule, coordinate and monitor the delivery of all training, such as new hire, annual and any retraining to meet center or other training and regulatory requirements. Ensure the most current version of training materials at the center is being used
7 Collaborates with center management when viewing the Quality Management System to identify, coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues.
8 Conduct periodic process assessments to ensure compliance of CSL written procedures. Initiate investigation to ensure documentation of deficiencies and development of corrective action plans, as necessary in partnership with management.
9 Identifying and communicate non-conformities to CSL's SOP's. In the absence of the AQM, may conduct monthly quality team meeting to inform, promote, assess and identify opportunities for continuous process improvement in quality, safety, and training for implementation.
10 Promote Safety, Health and Environment Policies & Procedure. Ensure safety training and safety practices are implemented and followed within the center.
11 Conducts and may lead internal audits to monitor facility compliance with CSL procedures and policies, cGMP, OHSA, FDA, and other regulations, as applicable, and develop center responses for deficiencies. In the absence of the AQM, host external audits conducted by the regulatory agencies and customers.
12 Responsible to initiate, investigate and close Trackwise reports in a timely manner. Confirm through follow-up, to ensure appropriate corrective action was initiated, implemented, and effective.
13 Maintain clean efficient work environment. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedure and documentation audits, as applicable.
14 Follow all Standard Operating Procedures (SOPs), company policies and procedures.
15 Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA.
16 Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyperimmune programs at the center, if applicable.
17 Assist Plasma center staff in completing other special projects or assignments, as requested.
18 Perform other job-related duties, as assigned.


  • High school diploma or equivalent required. Associate or Bachelor's degree in business administration or biological sciences preferred.


  • Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment.

  • Strong customer service skills

  • Strong critical reasoning, decision-making and problem solving skills to analyze situations

  • Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives

  • Understand Quality Systems and/or regulated training requirements

Working Conditions

(physical & mental requirements)

  • Occasionally required to work with the public when they are dissatisfied

  • 80% of the time standing and walking and 20% of the time sitting

  • Reach, bend, kneel and have high level of manual dexterity

  • See and speak with customers and observe equipment operation

  • Occasionally be required to lift and carry 25 lbs.

  • Exposure to hot and cold temperatures, sudden temperature changes, working with freezers and various odors

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Loan Service Specialist

Mutual Bank

Posted 1 week ago

VIEW JOBS 9/13/2018 12:00:00 AM 2018-12-12T00:00 What You'll Do In this role you will work in a collaborative environment learning and doing different tasks each day. This individual enjoys challenges and figuring out solutions in order to help MutualBank be successful. All MutualBank employees are expected to deliver consistent, high-quality customer service by interacting professionally with all internal & external customers; maintain confidentiality in all bank matters; dress professionally & appropriately, and using our core values, conduct themselves in a highly ethical manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. See the specialized addendum below for additional job responsibilities in the Loan Service Department depending on the position. 1. Provide accurate and timely solutions to internal and external customer's requests either via telephone, email or in person. 2. Provide back-up support to other members of the department, including assisting with department phones and other projects as assigned. 3. Maintain a broad knowledge and thorough understanding of Federal regulations, policies and procedures and the regulatory framework in which the bank operates. SUPERVISORY RESPONSIBILITIES None COMPETENCIES Adaptability, customer focus, decisiveness, driving for results, initiative, sales focus, teamwork and cooperation, information seeking, project management, specialized knowledge QUALIFICATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SPECIAL POSITION REQUIREMENTS Requires ability to maneuver and work with files and file boxes up to 25 pounds. Inside office working conditions including sedentary (seated desk) & computer work. EDUCATION and/or EXPERIENCE A high school diploma or equivalent is required. Knowledge of the core system and previous banking experience, retail lending or mortgage servicing experience is preferred. Attention to detail, math and problem solving skills, working knowledge of Word and Excel and the ability to understand and follow policy and procedure are necessary. SPECIALIZATION ADDENDUM Incumbents may maintain a specialization of duties as indicated below: Phones/Customer Service * Process automatic transfers for all types of accounts, bank-wide; review reports and clear rejects. * Deliver timely payoff quotes, written and/or verbal, on request for mortgage and consumer loans, process paid-off loan documents and timely release of titles. * Execute early payoff process for consumer loans, preparing letters and refund checks as required by state law. * Organize and process paid-in-full loan files and assist with post-payoff processing for mortgage and consumer loans, including accurate preparation of mortgage releases. * Monitor department email box and process requests within set guidelines. * Process incoming and outgoing mail including returned mail, maintain accurate, organized files. Quality Assurance * Perform quality control on new loans of all types booked on the system. * Complete file maintenance as needed and process loan modifications according to the document and bank lending policies. * Understand and apply adjustable rate mortgage indices, resolve issues and make corrections, as needed. * Research and post payment corrections for commercial loans, including payoff transactions; and perform file maintenance as directed. * Track and update UCC continuation filings for commercial loans. * Maintain final document tracking for all regions; ensure follow up and clearance for mortgage and consumer loans. Imaging * Prepare and image all documents for Loan Services department, including but not limited to loan files, automatic payment forms, modifications, correspondence, trailing documents, etc. * Manage the loan service storage areas, including file vault. * File original paper documents in loan files as required, maintaining consistency, accuracy and neatness. * Organize and process paid-in-full loan files and assist with post-payoff processing for mortgage and consumer loans, including accurate preparation of mortgage releases. * Order supplies for the department. Mutual Bank Muncie IN

Quality Specialist

Expired Job

CSL Plasma