Quality /Safety Technician - 2Nd Shift Lead

Brambles Livonia , MI 48150

Posted 2 months ago

Brambles companies, including CHEP, help move more goods to more people, in more places than any other organisation on earth. Our 330 million pallets, crates and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world's biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, Brambles created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as 'pooling'. Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. The Group employs more than 10,000 people and operates in over 60 countries with its largest operations in North America and Western Europe. For further information, please visit www.brambles.com.

Job Description

Position Purpose

The 2nd Shift Quality Lead is responsible for initiatives and training of the plant personnel as it relates to quality, pest control, and overall PCP results. Supports leadership in compliance with safety, corporate policies, goals and objectives.

Shift: 2nd 2pm-10pm

Major/Key Accountabilities

  • Responsible for performing and/or validating all quality audits and reporting results.

  • Complying with all corporate policies, goals and objectives.

  • Ensure plant and plant personnel operate within CHEP quality guidelines.

  • Track performance on quality and report to supervisors and management.

  • Track rejections and/or customer complaints and address them with site, sales and quality teams.

  • Conduct reverse audits on rejected loads and complete informal and/or formal RCCA's pertaining to rejections.

  • Train and develop team members to meet corporate quality guidelines.

  • Maintain all quality related documents for all plant personnel.

  • Review and address all pending quality related concerns or issues at the site level.

  • Develop and lead group projects targeting quality systems and continuous process improvements.

  • Work with Regional Quality personnel and the greater quality team to resolve concerns.

  • Perform quality aspect of orientation training and walkthroughs for all new hires.

  • Be the key person to drive continuous improvement at the plant and strengthen internal policies, procedures, and systems as it relates to quality.

  • Ownership of PCP process for all employees.

  • Works with shipping and production to maintain A-stock audit compliance.

  • Works with shipping and production to maintain AW audit compliance.

  • Works with shipping, production, and site leadership to ensure all pallet stock types are stored and labeled accordingly.

  • Conduct Train the Trainer program for all training personnel as it relates to quality.

  • Owns Repair and Sort AQL reporting and corrective actions for drops below CHEP required AQL.

  • Responsible for contact with pest control vendor rep and site level pest program.

  • Owns Master Cleaning Schedule for the site and assists in maintaining cross-department compliance to this process.

  • Customer quality audits at customer location(s).

  • Address any issues with inbound/outbound loads from a quality standpoint.

  • Deal with and address site-level employee driven quality related concerns/issues.


  • Quality overall and associated documentation

  • AQL

  • PCP compliance

  • Pest control compliance

  • Inventory labelled to quality

  • On time reporting

Authority/ Decision Making

  • As it relates to quality with plant leadership approval


  • Working independently

  • Working across and within the matrix

  • Provides hands-on leadership as a working lead

Key contacts:


  • Plant Managers, Directors, Quality


  • Customers, Vendors


  • High School diploma -or- equivalent


  • Prior experience in a quality role in a manufacturing environment

  • Strong customer focus orientation

  • Demonstrated success in delivering strong employee relations

  • Demonstrated ability to work cross-functionally

  • Experience managing quality performance and programs

Skills and Knowledge

  • Ability to manage quality processes and motivate a team

  • Excellent problem-solving skills and strategic thinking ability

  • Comfort with Microsoft Suites, including, but not limited to: Excel, Word, and PowerPoint.



  • English


  • Spanish

Preferred Education

High School

Preferred Level of Work Experience

1 - 3 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

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Quality /Safety Technician - 2Nd Shift Lead