The Quality and Patient Safety Analyst II (QSA II) supports the Quality and Safety Department to improve quality and patient safety. The QSA II is responsible for implementing established processes for the measurement, analysis, and reporting of data. This individual will work with team members, end-users, and others to refine requirements, re-design, and deploy high-quality, accessible reports.
The QSA II is responsible for collecting, extracting and aggregating information from various Sutter Health system, hospital and/or ambulatory quality and financial data repositories and for performing analysis to provide meaningful information to clinical stakeholders. The QSA II will maintain an existing report portfolio making modifications as requested. The QSA II is responsible for the distribution of defined monthly, quarterly, annual and/or ad hoc reports/scorecards, meeting deadlines consistently.
The QSA II provides database application management and technical support to systems. The QSA II troubleshoots intermediate issues with these applications, seeking resolution using knowledge of the system or facilitating a solution with other Sutter teams. The QSA II conducts quality control checks and assures data quality and consistency. As applicable, the QSA II also supports the accurate and timely submission of data to the Office of Patient Experience and also to external benchmarking organizations (e.g., CMS, CALNOC, NHSN, etc.).
Bachelor's degree in informatics, a health science related field or other related field, or equivalent education/experience required.
Licensures and Certifications:
IS System Certification, 3 to 5 years in SQL, EPIC Clarity, other related preferred.
3 years in IS database management, programming and/or query development required.
2 - 3 years working in a healthcare setting preferred.
Skills and Knowledge:
Knowledge of database architecture and management and data extraction methods required.
In-depth experience with various reporting applications as well as the EHR.
Experience with Midas, Statit PPR, Statit PiMD, Tableau, Crystal Report Writer and/or Allscripts or other comparable applications.
Basic to intermediate knowledge of SQL
Intermediate experience with presentations, word processing and spreadsheet applications with an advanced knowledge of Microsoft Office Suite required. Must be advanced in MS Excel.
Intermediate analytical skills with the ability to collect, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Experience with statistical methodology is preferred.
Knowledge of health care operations, and health care (ICD 10, CPT and/or DRG) coding with a focus on quality management and care coordination services in acute and non-acute outpatient settings. Includes structure, department-specific policies and procedures and workflows.
Requires excellent teamwork, organizational and communication skills.
Ability to be involvd in, and prioritize multiple projects at the same time in a rapidly changing environment is a must.
Experience with programming is desirable.
Must have the ability to interact with all levels of employees and medical staff as well as interface directly with external agencies and organizations.
Must have ability to organize, interpret and present data effectively; creatively and effectively problem-solve, good decision-making skills.
Excellent leadership, communication and teaching / training skills.