The Quality Outcomes Specialist (QOS) is responsible for improving the understanding, knowledge base, expertise and quality of OASIS scoring and home health documentation through the mentoring of home health staff. This position works closely with the Clinical Education Department, Preceptors and the Clinical Team Managers to convey progress or concerns related to staff who are performing below standards. This position will act as the liaison between the home health division and our third party QA vendor; helping to decrease time of OASIS and POC completion by facilitating the transfer of information between the clinician and our QA vendor. The QOS will perform discharge, transfer, and death at home OASIS review and monitor for outcomes and will use outcomes data to identify staff for mentor-ship. This position will be involved in regular chart audit reviews for the agency. The QOS will be responsible for reviewing and updating the timely initiation of care outcomes as appropriate. This position will use the Quality Outcome Scores as a benchmark to measure overall improvement of OASIS scoring across the agency.
Works collaboratively with all agency Administrators, DONs, QAPI and CTM to ensure efforts are aligned with organizational goals, quality standards and QAPI targets.
Area: St. Augustine and Daytona Beach
Responsible for maintaining active participation with assigned teams by attending case conferences, huddle calls and other staff meetings.
Responsible for monitoring and improving the outcome performance of assigned Regions and specific clinicians.
Implements the Quality Outcomes Mentor Program for appropriate candidates using SHP scorecards, results from chart audits and staff identified by CTMs, Clinical Educators and Preceptors.
Provides professional support to mentorship program at an assigned office location or on a patient visit, and may have to travel within the assigned region to provide mentorship and/or training.
Works with clinicians to master OASIS accuracy and documentation that supports medical necessity and homebound status by reviewing patient documentation including OASIS, referral, history and physical and clinical notes.
Consults with the clinician to clarify any data integrity issues and/or corrections to documentation; documents the same in the medical record and makes necessary corrections to the assessment. This may involve contacting the field RN/PT/OT/ST via telephone or electronic media to gain understanding of diagnostic assessment details.
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities and in developing the plan of care. Works with clinicians to obtain and master knowledge of how to complete a plan of care that is pertinent to the patient's clinical social and emotional needs while promoting improved patient outcomes.
May assist with other chart audit activities as needed. May monitor open and closed charts, and may participate in regular clinical record reviews.
Assists quality improvement teams with data collection for the Quality Assurance Performance Improvement Plan (QAPI) established by the Agency.
Respects confidentiality of information in the client clinical record and only shares this information in accordance with Agency policy and HIPAA guidelines.
Follows procedures to work within the frame of the law. Stays informed about changes in the field of home health care, including State and Federal regulations as well as the Agency's accrediting Organization's standards.
Keeps the QAPI Manager, Director of Nursing or Administrator apprised of any problems or potential problems.
Registered Nurse, Physical or Occupational Therapist with current/valid Florida Nursing license and approved CPR certification.
3 years' experience in home care.
Certification in OASIS is required.
Ability to work in an on-site office and travel to other Branch locations is required.
Ability to work in a weekend rotation is required.
Demonstrates organizational and leadership ability.
Demonstrates a working knowledge of Federal and State home care regulations including Medicare.
Must have good verbal and written communication skills and evaluation techniques and demonstrate knowledge of clinical skills, judgment, current nursing practices and analytical capabilities.
Knowledge of reimbursement sources and documentation requirements within home health care.
Working knowledge of computer systems.
Excellent time management and organizational skills.
Demonstrated ability to motivate and educate others.
Excellent customer service skills.
Detail oriented and able to work independently to meet deadlines.
Location : Name
BRHH_ St. Augustine
Monday - Friday