Quality Manager

Vertiv in Anderson, SC is looking for a Quality Manager. Directs, coordinates and exercises functional authority for the ISO 9001 registered quality management system and other assigned systems. Leads a staff in executing document control, receiving inspection, calibration, supplier development, process/product auditing, packaging design, return analysis, corrective actions, and general production support.

RESPONSIBILITIES

• Develop and maintain a quality management system in compliance with corporate directives.

• Develop and maintain assigned management systems in compliance with corporate directives.

• Schedule and conduct internal audits as required to comply with assigned management system requirements

• Collect and record all production quality data on a daily basis.

• Compile, chair and record an annual management review process.

• Publish monthly KPI charts, to include returns, rework, on-time delivery, productivity, and first pass yield.

• Review, audit, train, and provide direction to the function of ISO 9001 certification and compliance.

• Use specialized quality knowledge to coordinate and initiate new quality methods to meet current and future customer requirements, planned corporate objectives, and improved production capabilities and standards.

• Manage customer and sales problems/requests, to evaluate technical solutions to product performance in the field. Initiate studies and testing to gather data for production evaluations.

• Manage the complete RMA process, liaise with customers to ensure closure to the customer's satisfaction.

• Manage all external audits from customers.

• Instruct and follow up on information and documentation of statistics and reporting for database programs.

• Work with Engineering and Production to review production process variables, problem areas, required inspection tooling, and required documentation.

• Maintain the system to control nonconforming outputs. Initiate, implement, and verify corrective actions.

• Perform supplier audits to improve supplier quality and delivery performance.

• Produce and distribute 8D reports as required.

• Manage ISO 9001 requirements and corrective actions for inspection and testing, inspection measuring and test equipment, inspection and test status, and control of quality records.

• Work to reduce inspection and increase operator/setup involvement in the quality improvement process.

• Adhere to quality and safety standards.

• Ensure assigned responsibilities comply with all legislation and regulations.

QUALIFICATIONS

• 5+ years related experience in quality and/or manufacturing.

• 2+ years in supervision/management and working with quality management systems.

• Good communication skills, both oral and written

• ASQ CQE preferred

• MS Office and ERP systems experience

• Ability to develop and coach a diverse team

• Knowledge of ISO and Lean Manufacturing/Six Sigma

• Data driven individual

PHYSICAL & ENVIRONMENTAL DEMANDS

• Capable of lifting up to 50 pounds

• Light manufacturing

TIME TRAVEL REQUIRED

• 10%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.