Quality Manager

Quality Manager

Company: Mac Fasteners Inc

Primary Location: 1110 E. Enterprise Street, Ottawa, KS 66067 USA

Employment Type: Salaried | Full-Time

Function: Quality

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Main Duties & Responsibilities

JOB SUMMARY:

Develops, manages, implements, monitors and maintains the company's system of quality in accordance with governing quality standards and customer quality system requirements. Identifies short- and long-term departmental goals and strategies in support of the company's objectives. Provides technical support to manufacturing regarding quality issues.

Essential Duties, Responsibilities and Competencies:

Develops, maintains and implements internal quality assurance policies and procedures in accordance with ISO9000/AS9100 and other requirements imposed by the customers and governmental agencies.

Establishes and maintains the company wide Quality System Program.

Develops quality assurance plans by conducting various types of analysis; identifying critical control points and prevention measures; establishing critical limits, monitoring procedures, corrective actions and verification of procedures; monitoring inventories.

Identifies the monthly, quarterly and yearly goals and formulates plan and strategies to achieve the goals and objectives.

Interfaces with customer quality representatives in performing quality audits to maintain their approval.

Establishes the internal and vendor audits to assure adherence to the committed quality policies and procedures.

Schedules and conducts required quality management meeting to review the quality system to determine adherence and adequacy.

Establishes performance of inspection and testing of products to assure adherence to customer and industry standard specifications.

Monitors rejections and prepares reports for management review and action.

Participates in the Material Review Board's investigation and decision of non-conforming products.

Review and approves corrective and preventative action responses submitted.

Establishes in-house training of all activities related to quality.

Establishes and maintains a company-wide calibration system program.

Maintains record keeping of quality inspection/test reports and manufacturing activities related to quality.

Develops self and employees by attending seminars, professional organizational meetings, or conferences.

Travels to customer and/or vendor sites to assess or audit processes.

Qualifications

COMPETENCIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers and customers.

Mathematical Skills:

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Abilities:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

Abilities:

To perform the job successfully, an individual should demonstrate the following abilities:

Problem Solving

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills

• Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication

• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication

• Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork

• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Delegation

• Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities.

Leadership

• Inspires and motivates others to perform well; effectively influences actions and opinions of others.

Managing People

• Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.

Ethics

• Treats people with respect; Works with integrity and ethically; upholds organizational values.

Organizational Support

• Follows policies and procedures; Supports organization's goals and values.

Quality

• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity

• Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

Safety and Security

• Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality

• Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Travel

• Must be able to travel periodically.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree (B. A.) In Engineering from four-year College or university and/or completed courses related to Quality Assurance or a minimum of five (5) years' experience in a supervisory role in an aerospace environment, or equivalent combination of education and experience.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee may be exposed to moving mechanical parts. The noise level in the work environment is usually quiet.

Training Requirement:

Training requirement shall be in accordance with Mac Fasteners Training Matrix.