Quality Manager - The Toro Company

Who Are We? The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914.

We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career.

Reporting to the Regional Senior Quality Manager, leads the quality initiatives and performance of the manufacturing facility. Provide strategic leadership within the plant by prioritizing/communicating customer needs, providing feedback on plant quality performance, and facilitating teamwork to assure corrective and preventive actions are implemented and effective. Partners with the leadership team in development and implementation of long-range plans to assure the facility continues to stay a competitive provider of quality parts.

What Will You Do? In order to grow and build a successful career with The Toro Company, you will be responsible for: Assure strong communication and partnering takes place with assembly plants to resolve daily issues and improve long term quality performance.

Provide feedback to the plant personnel prioritizing/communicating customer expectations and status of plant quality performance. Monitor effectiveness of corrective actions and communicate continuing problems to the plant. Update management staff on overall plant and supplier quality performance, effectiveness of preventative/corrective action activity, current project status, and assessments of customer needs on a regular basis.

Furnish technical support and training in latest quality techniques and philosophies to improve process control and nonconformance prevention. Form and facilitate teams to address significant or reoccurring quality issues using Root Cause Analysis techniques. Assure staff is trained and effectively executes their responsibilities.

Participate in plant training and Apprentice Program development. Upgrade the understanding and capabilities of all plant personnel in the latest philosophies and techniques to eliminate nonconformances and improve quality performances. Assure effective quality systems, personnel, and equipment resources are available, developed, and maintained.

Assure effective process controls and inspection procedures are identified and documented. Assist design and engineering group in development and prove-out verification of new processes. (e.g. manufacturable & repeatable) Track and provide quality performance feedback to external suppliers. Identify key issues and work with plant, purchasing, and supplier resources to resolve issues.

Consult with suppliers to upgrade their quality capabilities. Assure appropriate inspection equipment is obtained, available, and maintained to allow successful process verification and control. Develop and administer effective quality systems to assure issues are identified, tracked, and correction and closure are achieved.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company. What Do You Need? To be considered for this role, an individual should meet the following minimal requirements:

A minimum of five years leading quality/lean within a manufacturing organization. Strong root cause analysis and problem-solving skills utilizing formal quality techniques. Ability to read, analyze and interpret common scientific and technical journals, technical blueprints & standards, financial reports and legal documents.

Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Preferred: Bachelor's degree in engineering or another applicable technical major. Alternatively, a Business Administration degree accompanied by industry recognized quality certification.

Strong management, communication, and leadership skills. Demonstrated experience with usage of inspection systems & metrology. Demonstrated expertise with lean manufacturing tools & projects.

ASQ membership and/or ASQ certification. What Can We Give You? At The Toro Company, we are always working to make sure our employees know just how valued they are.

In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits including: Dress for your day

• We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment. Location

• Conveniently located near both St. Paul and Minneapolis, we are centrally located for most commuters Wellness

• The Toro Company's HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical wellbeing, TTC offers a variety of mental health and financial health resources to all employees. Volunteerism

• The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community. Competitive Salary

• The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case.
  
  Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the OneWork app, formerly the Even app. We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.
  
  We celebrate diversity and are committed to creating an inclusive environment for all employees. LI-ONSITE, LI-NTL