Quality Manager

Snap-On Tools Elizabethton , TN 37643

Posted 7 days ago


Promote, develop and oversee compliance of the company quality system. Effectively assure compliance to customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement.



  • Work within staff team to maintain and improve all functional aspects of manufacturing operations.

  • Primary customer contact for analysis and resolution of quality non-conformance and warranty issues. Provide feedback to facility in order to facilitate corrective action/improvement.

  • Devise, analyze, and report effective metrics for plant quality performance, e.g. non-conformance, scrap, FPY.

  • Work within project teams to evaluate and mitigate process risks; develop and implement process control plans, validate production processes via qualification testing pre- and post-launch. Monitor and report ongoing process control and audit measurements.

  • React to daily production quality issues. Promote team based issue resolution.

  • Administer corrective/preventive action systems. Lead/participate in targeted efforts.

  • Supplier Quality evaluate, qualify, measure and manage suppliers jointly with Purchasing. Initiate corrective action requests and follow up for resolution and improvement.

  • Algona Plant Management Representative ISO 9001 QMS. Develop/improve/sustain systems standards and policies. Lead internal audits.

Supervision, project and functional assignment, development, and evaluation of Quality Engineers and Technicians. Supervision of hourly Inspection Associates.



  • Accomplished Quality, Product or Manufacturing Engineering professional with 10+ years' experience.

  • Must be a degreed engineer; BS/MS in Mechanical Engineering desired.

  • Demonstrated management or project leadership experience in mechanical product development or manufacturing (includes quality) engineering.

  • Six Sigma Black Belt qualifications, with practical application.

  • Familiarity and practice with ISO 9001 Quality Management Systems and Lean Manufacturing principles.

  • Experience with measurement and gaging systems development.

Competencies - analytical skills, including statistical methods; structured problem solving approach; adept with data reporting and analysis software; effective risk management

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Quality Manager

Snap-On Tools