Manage, plan, coordinate, and direct quality efforts designed to ensure a consistent quality product made to established standards to meet customer requirements.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Day-to-day supervision and management of quality inspectors both in the U.S. and China.
Implement and administer quality policies and procedures.
Lead the internal Quality System Audit program for the organization and manage the Corrective Action system in conjunction with the Management Review process.
Ensure all quality/regulatory requirements are met including but not limited to OSHA, Prop65, TSCA, Global Harmonization and Dodd Frank.
Effectively manage improvements utilizing methodologies to improve quality, reduce waste, rejections, complaints, and improve customer service.
Supervise equipment calibration, CMM inspection and incoming/final inspection personnel function and activities both in the US facilities and abroad.
Promote, develop and oversee the Quality Management System to ensure compliance of ISO certification.
Ensure that top management undertakes periodic but regular assessments of customer satisfaction and those consequent improvements are identified and implemented.
Conduct internal and supplier audits; train and monitor the internal Audit Team.
Coordinate Registrar and customer audits and the completion of CAR's.
Discuss questionable dimensional and geometric tolerances with Engineers and suppliers to work out solutions.
Investigate customer complaints regarding quality; coordinate data/analysis of field returns; manage corrective and preventative actions relative to complaints.
Manage PPAP process.
Review product SDS as part of a new product approval; based on the SDS make recommendations as to the requirements needed on the art work to meet compliance.
Provide support to the Global Sourcing team relative to supplier selection, set-up quality plans and monitor supplier performance.
Other related duties as assigned.
Bachelor's Degree in related field, or equivalent combination of education/experience
Five to eight years' experience managing the Quality Management System of a manufacturing/distribution facility with a high level of international sourcing and manufacturing (China, India, Taiwan, Mexico)
Minimum of three years of direct work experience with QA systems, regulations, guidelines, ISO and associated standards
Heavy knowledge and experience in SDS's and GHS Compliance
Product regulatory compliance experience preferred
Proficient in the use of current PC software programs (Microsoft Outlook, Excel, PowerPoint)
Excellent verbal/written communication and problem-solving skills
Ability to work independently and successfully manage time, multiple projects, and changing priorities
Direct knowledge of QA methodologies.
Practical experience with risk management, product testing, capability studies, and control plans.
Plews' Engineering and Sourcing teams
Various other Plews' employees and leadership team members
Sitting, standing and/or walking for significant periods of time (4-6 hours per day, up to 5 days per week)
Viewing computer screen for significant periods of time (4-6 hours per day, up to 5 days per week)
Dexterity to successfully operate office machines (PC, phone, fax, copier, scanner)
Ability to safely and efficiently maneuver around the office or plant/warehouse floor
Some domestic and international travel may be necessary (less than 5%)