Quality Manager

NFI Industries Fayetteville , NC 28301

Posted 3 months ago

The Quality Manager will be responsible for managing the quality and continuous improvement initiatives throughout the operation. This position reports to the General Manager.

Essential Duties & Responsibilities:

  • Develop and manage the Quality Management System.

  • Improve quality and other KPIs for facility.

  • Implement measures to reduce costs & cycle times.

  • Ensure process & product audits occur according to plan.

  • Act as Lead Process Auditor and train others in process auditing.

  • Ensure appropriate data is gathered, analyzed and reported.

  • Determine areas for improvement; recommend & implement solutions.

  • Train others to solve problems and implement solutions.

  • Administer the corrective and preventive action program.

  • Supports all safety programs and OSHA compliance.

  • Raise the level of awareness throughout the shop on the importance of quality, continuous improvement, and cost reduction.

  • Manage multiple improvement projects as well as day-to-day issues.

  • Provide updates & status reports to management.


  • High School Diploma, GED required, Bachelor's Degree preferred

  • 5-7 years professional experience, three years management experience

  • Experience in warehouse & logistics preferred

  • Experience with Lean and Six Sigma tools (DMAIC, Root Cause analysis, 5 Why's, Cause & Effect, FMEA, Control/Trend charts ect.)

  • Excellent project management skills

  • Experience with Quality Management Systems

  • Experience with (Manhattan) Warehouse Management Systems preferred.

  • Excellent analytical and mathematical skills

  • Highly proficient in Microsoft Office Suit including Excel &, Word, Visio and PowerPoint

  • Ability to plan and execute, to be strategic and tactical in approach

  • Ability to lead and influence others

  • Ability to communicate clearly to all levels of employees

  • Must be flexible in adapting to changing environments

  • Professional certifications a plus

  • Experience with USDA Compliance (Export Shipments)

  • Experience managing a HAACP program

  • Experience with Food Grade Facility Audits(i.e AIB or SQF)


  • Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

  • Must be able to stand/walk for up to 10-12 hours.

  • Lift and move totes up to 50 pounds.

  • Regular bending, lifting, stretching and reaching both below the waist and above the head.

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Quality Manager

NFI Industries