The Quality Manager will be responsible for managing the quality and continuous improvement initiatives throughout the operation. This position reports to the General Manager.
Essential Duties & Responsibilities:
Develop and manage the Quality Management System.
Improve quality and other KPIs for facility.
Implement measures to reduce costs & cycle times.
Ensure process & product audits occur according to plan.
Act as Lead Process Auditor and train others in process auditing.
Ensure appropriate data is gathered, analyzed and reported.
Determine areas for improvement; recommend & implement solutions.
Train others to solve problems and implement solutions.
Administer the corrective and preventive action program.
Supports all safety programs and OSHA compliance.
Raise the level of awareness throughout the shop on the importance of quality, continuous improvement, and cost reduction.
Manage multiple improvement projects as well as day-to-day issues.
Provide updates & status reports to management.
High School Diploma, GED required, Bachelor's Degree preferred
5-7 years professional experience, three years management experience
Experience in warehouse & logistics preferred
Experience with Lean and Six Sigma tools (DMAIC, Root Cause analysis, 5 Why's, Cause & Effect, FMEA, Control/Trend charts ect.)
Excellent project management skills
Experience with Quality Management Systems
Experience with (Manhattan) Warehouse Management Systems preferred.
Excellent analytical and mathematical skills
Highly proficient in Microsoft Office Suit including Excel &, Word, Visio and PowerPoint
Ability to plan and execute, to be strategic and tactical in approach
Ability to lead and influence others
Ability to communicate clearly to all levels of employees
Must be flexible in adapting to changing environments
Professional certifications a plus
Experience with USDA Compliance (Export Shipments)
Experience managing a HAACP program
Experience with Food Grade Facility Audits(i.e AIB or SQF)
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
Must be able to stand/walk for up to 10-12 hours.
Lift and move totes up to 50 pounds.
Regular bending, lifting, stretching and reaching both below the waist and above the head.