Quality Manager

Position Information

Posting Number 20240032EX Job Title Quality Manager Number of Vacancies 1 About Murray State

Located in the West Kentucky region, Murray State University is a public, comprehensive University which offers a low cost of living, low property taxes, and a four-season climate. Murray has a friendly, small-town atmosphere with locally-owned specialty shops and restaurants, an acclaimed community theater, art guild and award-winning public schools. The area is home to Kentucky Lake and Land Between the Lakes, a 170,000-acre National Recreation Area, which offers a wide-range of activities and amenities for residents and visitors alike. Located in close proximity to major cities and nearby access to Interstate 24, Murray is just a few hours from Nashville, St. Louis, Louisville and Memphis. Learn more about Careers at Murray State University.

About Murray State Benefits

Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, generous paid holidays, vacation, sick, and paid parental leave, as well as many other benefit offerings. Please refer to the Murray State Benefits page for more information.

Equal Opportunity Employment/Diversity Information

Murray State embraces diversity in the workplace and values attracting, developing and maintaining a diverse, high-quality faculty, staff, and student body. The University endeavors to create and promote a culturally diverse community to be accepting of and sensitive to diversity in its many varied forms. Women and minorities are encouraged to apply. Murray State University is an equal education and employment opportunity, M/F/D, AA employer.

Type of Employment Regular Full-Time If Part Time, Enter Hours Per Week Work Location Hopkinsville, KY Employment Term 12 Months Position Type Staff - Exempt (Monthly) Department Breathitt Veterinary Center Summary of Job Duties and Responsibilities

Oversees the Quality Management System, Safety, and Biosecurity programs of a Level 1 National Animal Health Laboratory. Ensures compliance with American Association of Veterinary Laboratory Diagnosticians (AAVLD) and International Organization of Standardization (ISO) requirements as well as specific requirements required for compliance with specific State and Federal testing programs.

• Develops and implements quality policies and procedures at the organizational level to meet AAVLD and ISO 17025 accreditation standards required of a Level 1 NAHLN laboratory.

• Responsible for maintaining and enhancing the Quality Document Management Software program.

• Serves as the Biosafety Officer of the laboratory and is responsible for insuring compliance with University and Industry Standards in biosafety and biosecurity. Is responsible for maintaining the biosafety training program within the organization and ensuring compliance of employees.

• Reviews Standard Operating Procedures and Work Instructions developed at the section level to ensure compliance to accreditation and organizational requirements and laboratory procedures.

• Leads annual quality audits to ensure the laboratory is meeting accuracy, timeliness, and capacity requirements. Organizes, trains internal auditors and manages annual internal audits for each section.

• Assists Section Heads to ensure standardized and validated procedures are available and are being followed by laboratory technicians during diagnostic testing.

• Lead safety/quality related training seminars as well as committees to ensure continued compliance to standards.

• Reviews records indicating potential non-conformities and engages Section Heads and technicians to efficiently resolve identified issues.

• Reviews training documents at the section level to ensure individual training records are being routinely updated as proficiency testing and ongoing competency training is completed.

• Reviews equipment records to ensure compliance with quality checks and calibration. Responsible for organization calibration of common use laboratory equipment such as pipettes and thermometers.

• Assists Director in the Accreditation Process, which includes maintain required accreditation documentation.

• Using internal data, generates reports as required for MSU and HSOA.

• Generates reports of internal incidents and data as requested by the Director.

• Generates reports and studies using internal data for the Office of the State Veterinarian (SAHO), the State Public Health Veterinarian and the Kentucky Fish and Wildlife Veterinarian.

• Participates in after hours on call program as scheduled.

• Other duties as assigned.

Minimum Education Requirements

• Bachelor's degree.

Minimum Experience and Skill Requirements

• Two years of experience in which quality assurance (accreditation and compliance) was the primary role.

• Excellent communication, interpersonal, supervisory, multi-tasking and organizational skills.

• Excellent problem-solving skills; ability to troubleshoot deficiencies, identify corrective actions, evaluate new processes and materials/equipment, implement plans, and develop preventive actions.

• Ability to plan and make decisions with minimal instruction or supervision.

• Advanced experience utilizing Microsoft's Excel, Word, and PowerPoint.

Preferred Education and/or Experience Qualifications

• Master's degree preferred.

• Specialized training and experience in quality assurance/quality control is preferred.

Physical Demands Work Hours

• Included in after hours rotation, which may require working on some weekends or holidays.

Annual Salary $52,336 (additional pay dependent upon qualifications)