This position is responsible for the quality, production, schedule, vendor management/invoice approval, site expectation setting, per market project timeline requirements and customer satisfaction performance of their assigned projects, which are typically initiative/activity specific (i.e. new site build, LTE, MOD's, or UMTS). The Quality Manager serves as site specific quality construction expert to achieve the objectives established by the program management plan, the program contract, the client, and regulatory agencies. The Quality Manager has responsibility to ensure that all company/customer quality and safety expectations and policies are met or exceeded. The Quality Mgr. will be directly responsible and accountable for the success of their project in regards to both customer satisfaction and financial results in accordance with Delegation of Authority (DOA) matrix.
Essential Job Duties and Responsibilities
Identify quality control standards by establishing and maintaining best practices
Conduct training of all customer standards across all Markets
Identify how the OEM requirements should be met
Create or assist in creation of Quality Bulletins
Create weekly, monthly, and quarterly Quality Reports to Market VPs and the Executive Leadership team
Ensure strong relationship with customer counterparts by having an open discussion format of all related customer audits
Ability to disseminate information to the Markets by having a full understanding of customer expectations and standards
Ability to have a full understanding of customer related OEM products
Ensure assigned Market has all required documentation to order VQCA and confirm completion
Meet all customer VQA requirements and measurements
Other job duties as assigned.
Skills and Experience
Associates Degree or equivalent combination of education and experience
Proficient in Microsoft Office (Word, Excel, Outlook), Adobe PDF
Ability to manage small projects
Ability to travel according to the needs of the position and/or as business dictates
Familiar with database concepts and pulling accurate and clear reports
Ability to write clear and concise status / progress reports
Ability to read and interpret documents: client specifications, requirements and reports.
Previous cellular construction experience
Ability to identify resources to verify information; identify problems and work out a solution
Able to work overtime on short notice
Must be flexible and able to adjust quickly to changing priorities
Effective communication skills
Willing to learn/train for client specific programs
Ability to manage and drive various resources to forecasted schedule
Able to work independently as well as part of a team to achieve desired results
MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.