Quality Manager II

Arrow Electronics Reno , NV 89510

Posted 7 days ago

Position:Quality Manager II

Job Description:

Arrow Electronics is seeking a process improvement focused Quality Manager II to join our team in Reno, NV.

Day Shift

This is a salaried position, pay is BOE

Principal Accountabilities

  • Execute and lead Quality and Continuous process improvement activities within the Reno Primary Distribution Center. Ensures existing processes are compliant with both company quality assurance standards and applicable ISO guidelines and government regulations

  • Performs analysis and identifies trends using quality data and auditing results to develops corrective and preventive actions designed to eliminate quality issues and improve facility efficiencies.

  • Manage Quality department personnel to drive initiatives and results.

  • When needed (based on level of risk/assignment importance) perform audits, review corrective actions and process improvements as it relates to process improvement and industry certifications

  • Responsible for maintaining and implementation of required ISO/AS certifications specific to the Reno location, including both Distribution and Programming activities.

  • Lead, plan, perform and implement process improvement initiatives. Diagrams and evaluates existing processes

  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

  • Measures performance against process requirements. Aligns improvement to performance shortfalls. Directs the use of re-engineering techniques to improve process performance and quality

  • Travel required: less than 25%

Job Complexity

  • Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)

  • Adapts departmental plans and priorities to address resource and operational challenges

  • Decisions are guided by policies, procedures and business plan

  • Provides technical guidance to employees and colleagues

  • Accountable for the performance and quality results of the Reno Primary Distribution Center

  • Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions

  • Uses best practices and knowledge of internal or external business issues to improve products/services or processes

  • Typically resolves complex problems or problems where precedent may not exist

  • Often leads the work of project teams; may formally train junior staff

Desired Qualifications

  • Knowledge of ISO/AS standards

  • 4 years experience in Quality, Process Improvement, or Industrial Engineering

  • Experience driving change

  • Change management experience

  • Understanding of the corrective actions process

  • Bachelor's degree

  • Green Belt of Black Belt in Lean/Six Sigma preferred

At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy. Our comprehensive, competitive benefits program is an important part of your total compensation package. We offer a variety of plans and coverage, including health, vision, dental, 401K, paid time off, and voluntary benefits as well as resources to help you make cost-effective decisions for you and your family.

Everyone counts at Arrow, and our benefits enable you to achieve and maintain better health and plan for your future as we work together toward smarter solutions in tomorrow's technology. Arrow offers competitive time off for you, which includes accrued vacation time, personal and floating holidays, in addition to other observed holidays. These are granted based on the date you join the company in any given year. http://benefits.arrow.com

EOE Minorities/Females/Protected Veterans/Disabled. Arrow Electronics, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please refer to our Hiring Process & Accommodations Request Instructions on our Career Site to let us know the nature of your request and your contact information.

Location:Reno

Time Type:Full time

Job Category:Non-Customer Facing/Supplier Facing


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Quality Improvement

The Mentor Network

Posted Yesterday

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 Description Director, Quality Improvement Primary Location: United States-NV-NVReno Function:Quality Director, Quality Improvement, NeuroRestorative Bring your leadership skills and commitment to quality to oversee our efforts to provide the highest quality service and supports to individuals with Acquired Brain Injury (ABI) in our programs. Reporting directly to the VP of Quality, the Director of Quality Improvement leads our team, drives initiatives, and oversees all matters of Quality within the state to ensure services are delivered with the utmost quality and dignity for those we serve. Description Responsible for the direction and oversight of regional quality improvement teams through professional collaboration and implementation of the Network and Operating Group's quality improvement plans. Provide input and promote alignment with region and state-specific systems for implementing the Network and the NeuroRestorative Operating Group's quality improvement plans, risk management programs, and continuous quality improvement plans to meet and exceed service excellence. Continuous Quality Improvement * Quality Improvement: * Represent assigned state on the QI Network leadership team and drive the planning and implementation ofnetwork-wide quality initiatives. * Partner with stakeholders in state and region to develop and implement continuous quality improvement plans. * Ensure implementation of The Network and Operating Group objectives or other initiatives in assigned state and, as directed, take the lead role for Region-specific quality strategies. * System Analysis, Design and Improvement: Provide quality assurance / improvement focused technical assistance and subject matter expertise with regard to process improvement initiatives. * Collaboration with Internal and External Partners: Develop and promote systems and processes for effective communication with region and state leadership teams and QI staff to elicit feedback and disseminate information * Education and Training: Participate in Operating Group and Network quality and resource development initiatives. Performance Indicators and Outcomes * Data Systems and Analysis: Oversee data integrity and utilization of Network databases for assigned state. * Outcomes: * Analyze data and proactively identify opportunities for improvement. * Partner with state leadership to develop and implement strategies toward improvement. Risk Management * Incident Management: * Conduct risk management activities as requested by the Operating Group QI VP or Network Legal Counsel. * Consult with Regional team and QI Manager to follow through on critical events and identify methods to improve safety and minimize risk to those we serve, to our employees, and to the communities we serve. * Investigations: * Oversee internal investigations of critical incidents in assigned states to ensure compliance with Network and Operating Group standards. * Oversee state compliance with the Network Incident Management Protocol and Mortality Review Protocol; in addition to Operating Group requirements. * Diligence Integration: Support QI Manager with diligence assessments and evaluation of prospective mergers and acquisitions. Compliance * Compliance with Internal and External Standards: * Proactively identify patterns of noncompliance with state leadership team to identify strategies to address. * Conduct periodic on-site compliance reviews. * Consult with State leadership teams to develop corrective action plans in response to adverse actions. * Network Performance Audit: Review NPA results for assigned states at least quarterly, and identify any patterns or trends; support state to develop corrective action plans in response to any findings. * Policy/Procedure: Represent assigned state and provide input into the development of Network-wide policies and procedures for service excellence, risk management, and compliance with applicable standards. Customer Engagement * Customer Engagement: Collaborate with Operations leadership and QI Managers to determine local customer engagement activities. * Survey: Analyze customer engagement survey findings and ensure improvement plans are designed and implemented, as applicable. Leadership * Make decisions and recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. * Direct and manage performance of QI Manager for assigned states in tandem with Operations supervisors. Ensure thorough onboarding and training of QI staff. * Direct and manage assigned staff including performance evaluations, scheduling, orientation, and training. Resolve employee problems within position responsibilities. Qualifications: What we require: * Master's degree in Human Service related field strongly preferred. Bachelor's degree required. * Minimum of 7 years of experience in a social services field (mental health, child welfare, brain injury, intellectual / developmental disabilities, etc.) is required. * Minimum of 3 years of experience in operations management and/or quality management is required. * A commitment to quality and a passion for service in everything you do. * Exceptional people skills with an ability to establish rapport and credibility throughout the organization * Demonstrated ability to work collaboratively, within an interdisciplinary approach. * An ability to move between the strategic focus on quality and the day-to-day tactical needs. * This position supports the states of Arizona, Colorado, Nevada, and Utah. What we offer: * Competitive compensation/benefits package including 401(k) with company matching * Annual performance-based bonus plan * Competitive Paid Time Off and Holiday Pay * Family-oriented environment * A rewarding work environment with some of the best co-workers you could ask for * Advancement opportunities within our nation-wide Network NeuroRestorative is a partner of The MENTOR Network. Founded in 1980, The MENTOR Network is a national network of local human service providers offering quality, community-based services. With approximately 30,000 employees serving 30,000 individuals in 36 states, you'll have career opportunities from coast to coast. When you join The MENTOR Network, you'll make a difference every day and help to provide quality of life enhancing services to individuals across the country. Our organization is driven by the power of relationships. As an organization of people serving people, positive and productive relationships are vital to the work we do. Come join our team of dedicated and caring professionals. Apply Today! EOE/AAE What we require: * Master's degree in Human Service related field strongly preferred. Bachelor's degree required. * Minimum of 7 years of experience in a social services field (mental health, child welfare, brain injury, intellectual / developmental disabilities, etc.) is required. * Minimum of 3 years of experience in operations management and/or quality management is required. * A commitment to quality and a passion for service in everything you do. * Exceptional people skills with an ability to establish rapport and credibility throughout the organization * Demonstrated ability to work collaboratively, within an interdisciplinary approach. * An ability to move between the strategic focus on quality and the day-to-day tactical needs. * This position supports the states of Arizona, Colorado, Nevada, and Utah. What we offer: * Competitive compensation/benefits package including 401(k) with company matching * Annual performance-based bonus plan * Competitive Paid Time Off and Holiday Pay * Family-oriented environment * A rewarding work environment with some of the best co-workers you could ask for * Advancement opportunities within our nation-wide Network NeuroRestorative is a partner of The MENTOR Network. Founded in 1980, The MENTOR Network is a national network of local human service providers offering quality, community-based services. With approximately 30,000 employees serving 30,000 individuals in 36 states, you'll have career opportunities from coast to coast. When you join The MENTOR Network, you'll make a difference every day and help to provide quality of life enhancing services to individuals across the country. Our organization is driven by the power of relationships. As an organization of people serving people, positive and productive relationships are vital to the work we do. Come join our team of dedicated and caring professionals. Apply Today! EOE/AAE The Mentor Network Reno NV

Quality Manager II

Arrow Electronics