Quality Manager I

Printpack, a leading manufacturer of flexible packaging products, is seeking a qualified candidate to fill the position of Quality Manager to support their Metallizing and Digital Plants located in Villa Rica, Georgia. This position will report to the Quality Director.

Minimum Requirements:

• 5+ years of quality experience in manufacturing

• 4-year college degree or equivalent experience

• Experience with ISO9001 Quality System administration

• Experience with Food Safety and certifications

• Demonstrated success leading, providing clear directions, and influencing others

• Ability to write, present, and communicate with clarity and precision with internal stakeholders, customers, and suppliers

• Consistent and strong ability to plan, organize, and manage time across multiple tasks while working individually and on teams

• Training or experience in statistical quality control methods and lean manufacturing

• Demonstrated advanced skills in MS Excel, Word, and PowerPoint

Resume required for further consideration

ESSENTIAL FUNCTIONS:

QUALITY MANAGEMENT

• Oversee daily QC Lab activities.

• Maintain quality test equipment, including maintenance and calibration and associated procedures.

• Train technicians to recognize critical defects and perform quality checks.

• Implement control charts and other quality test procedures to ensure product performance to the customer.

• Improve existing quality test methods and work with Printpack Analytical Services and Product Development to develop new methods when needed.

• Maintain Printpack specifications and complete necessary updates.

• Interact with manufacturing associates to ensure quality procedures are clear and understood and assist production management in ensuring that quality procedures are followed.

• Facilitate preparation and completion of customer and Quality Management System external audits and responses to any findings.

COLLABORATION AND SUPPORT

• Provide hands-on assistance during the transition of new products to manufacturing to ensure quality standards are met.

• Work with Product Development to develop functional product specifications prior to new product commercialization by conducting capability studies on both new and existing products.

• Support continuous improvement efforts and implementation of the Printpack Performance System.

• Support ISO 9001 certification by working with external registrar, serving as plant and business unit management system representative, and coordinating the management system team.

CUSTOMER AND SUPPLIER INTERACTION

• Interact with customers and visit as necessary to build relationships and to understand and resolve quality issues.

• Oversee the customer complaint system, investigate complaints, and provide feedback to customers.

• Maintain customer scorecards.

• Interact with internal and external raw material suppliers and manage the plant's supplier claims.

PEOPLE LEADERSHIP

• Lead and motivate the quality team in a manner that promotes continuous improvement, associate engagement, and a dedication to safe working conditions and behaviors.

• Serve as a member of the Plant Leadership Team (PLT) and advocate that quality is not to be compromised.

POSITION SCOPE:

The Quality Manager has the overall responsibility for plant quality, food safety, and compliance with ISO standards. To be successful, he or she must work cross functionally within the plant and at corporate and with customers and suppliers.

PHYSICAL DEMANDS & TRAVEL:

Physical Demands: Ability to stand for significant periods of time and to move throughout the plant (this includes steps and ladders) to complete work machine side, in the lab, and warehouse.

Travel Requirements: Up to 25%

Work Conditions: Candidate must be based within driving distance of Villa Rica, GA. After-hours calls are expected.

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

To view your rights and government notices, please see the links below:

Know Your Rights: Workplace Discrimination is Illegal

• Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

• E-Verify

• Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Pay Transparency Nondiscrimination Provision (dol.gov) - TRANSPARENCIA EN EL PAGO DISPOSICIÓN SOBRE NO DISCRIMINACIÓN (dol.gov) - Polygraph Protection

• Right to Work

• Right to Work (Spanish)

Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.