Quality Manager

Ready to elevate your Quality expertise? Emerson has an incredible opportunity for you! Based in our Ontario, Ohio location, you play a pivotal role in ensuring that our products or services meet the highest standards of quality and compliance with regulatory requirements. You will develop and implement quality management systems, processes, and procedures to drive continuous improvement throughout the organization. This position requires strong leadership skills, attention to detail, and a commitment to excellence you handle the customization of engineering-to-order actuators and control systems and all the design activities related to the technical maintenance and improvement on all products manufactured at our site. Apply now and take your career to new heights with Emerson!

In this Role, Your Responsibilities Will Be:

• Resolves appropriate staffing needs, personnel assignments, and functional responsibilities for all Quality employees.

• Monitors and supports customer complaint process to ensuring the organization is driving a thorough root cause analysis, documenting comprehensive corrective action plans, and providing timely responsiveness to customers for support request closure.

• Leads Successful management of quality management system and product certification for various products.

• Leads supplier quality management program from initial evaluation to part qualification process to confirm supplier capability is at the levels vital to meet Actuation Technologies delivery and quality expectations.

• Supplier NCR and Material Review Board (MRB) process to ensure timely disposition of materials and appropriate root cause and corrective actions are taken by the supplier.

• Supervises supplier performance and works with the Supply Chain teams to improve supplied part quality and reduce supplier PPM levels.

• Advises Audit Program (Internal / Process Audits) to find opportunities for continual improvement in process and product quality.

• Works with Electric, Hydraulic, Pneumatic, and Manufacturing Engineers to confirm procedure and process documentation are in place and accurate for critical operations.

• Reports to the Global Quality and Site Operations Management Teams on key monthly quality metrics and the performance relative to improvement targets. Leads teams to identify root cause and corrective action plans when metrics don't achieve month over month goals.

• Leads and updates QA/QC procedures and work instructions for the site.

• Finds opportunities to improve efficiency and productivity of quality processes in areas such as receiving inspection, calibration, testing and others vital to ensure product quality.

• Is responsible for the program for the improvement of quality culture. Identifies opportunities within the operations to create awareness, provide training, and generate excitement around quality for all employees.

Who you are:

You anticipate and adopt innovations in business-building digital and technology applications. You make good and timely decisions that keep the organization moving forward. You make sense of sophisticated, high quantity, and sometimes contradictory information to optimally address problems. You build strong customer relationships and deliver customer-centric solutions. You develop people to meet both their career goals and the organization's goals. You build partnerships and work collaboratively with others to meet shared objectives.

For This Role, You Will Need:

• Bachelors Degree or equivalent experience in Engineering/Quality or related field.

• Minimum of six years management/leadership quality experience in a manufacturing environment.

• Ability to read and interpret engineering drawings and engineering standards.

• Proficient in Microsoft Office Suite

• Possess excellent communication, leadership and organizational skills.

• Ability to handle multiple priorities

• Strong validated understanding of ASME.

• Experience developing and implementing systems to demonstrate compliance with standards such as FM, CSA, ATEX, IECEX, NACE, or customer specifications such as Shell-DEP.

• Understanding of non-destructive testing techniques such as magnetic particle, dye penetrant, and UT.

Preferred Qualifications that Set You Apart:

• Strong digital literacy including the use of Outlook, Excel, Access, and Word.

• Knowledge of hydraulic, gas-hydraulic, electric & optionally pneumatic & direct-gas actuators

• Understanding of the process industries, and knowledge of valve, valve actuators and associated control principles

• Experience using Oracle or PowerBI is a bonus.

• Knowledge of mechanical design theory including stress analysis, material selection, seal design, spring design, casting design, and conventional drafting standards

• Leading in an environment requiring detailed quality certification document packages, full material traceability, and customer or third party inspections.

• Possess strong understanding of handling calibration system.

• Experience in the manufacture of valves, actuators, or other quarter turn industrial equipment is a plus.

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Our Offer to You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.