Quality Lab Technician

Job Title

Quality Lab Technician

Job Description

We're looking for a Quality Lab Technician to join our Product Quality Team in Southaven, MS.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.

As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Quality Lab Technician you'll be responsible for performing analysis on product returns.

We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you'll do

• Performs analysis on returned electronic products and provides reporting on the analysis completed

• Supports root cause analysis on returned products documenting data and supporting sorting and rework activities for the purpose of containment and problem solving

• Works on field quality problems of diverse scope, where analysis of field quality data requires evaluation of identifiable factors

• Development of field quality solutions; requiring a multidisciplinary approach and knowledge of quality principles, theories and concepts

• Formulates solutions for (technical) partial problems by composing newly acquired field quality knowledge

Your qualifications

• Associate degree in engineering, preferably focused Industrial, Electrical, Software Engineering a plus

• 3+ years of related experience in Quality and using Quality Tools: 8D/2 x Why/Trend Analysis/Weibull; data and fact driven

• 2+ years of experience in customer facing roles; expertise in customer behavior

• Experience with people/project management

• Strong listening and communication skills; highly skilled in having courageous conversations

• Experience reading schematics and electrical PCB level knowledge

Must be legally authorized to work in the United States without current or future company sponsorship needs

What you'll get in return…

Salary:  $21.13/hour to $30.99/hour

Benefits Overview:  Company subsidized benefits plan offerings that includes Medical, Health Savings Account, Employee Stock Purchase Plan (ESPP), Dental, 401K retirement plan with company match, Paid Time Off, including paid vacation, holidays/personal days, and products discounts.

Annual Performance Sharing Plan (PSP): Annual plan target of 2.5% of eligible earnings and is dependent upon the achievement of targeted business results

We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!

Who we are

Signify is the world leader in lighting. We provide professional customers and consumers with quality, energy-efficient LED lighting. And our lights, when connected, bring data to devices, apps and people - redefining what light can do and how you use it. Today, our innovations, such as LiFi - internet connectivity through light - and UV-C, solar and horticultural lighting, contribute to a safer, smarter, more sustainable world.

We're operating in 74 countries with 32,000 people worldwide.

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