Quality Improvement Specialist (51579)

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Behavioral Health & Developmental Disability, Developmental Disabilities Program Community Services.

This position performs quality assurance activities for services provided to persons with developmental disabilities including visits to residential group homes, individual residences and day service locations. Other responsibilities include: on-site visits to ensure health, safety, and quality of life for service recipients; monitors trends in incident management reports to prevent future occurrences; conducts screenings to select individuals or waiver service opportunities.

Why Join DPHHS

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of developmental disabilities resources and services.

• Knowledge of group mediation and problem resolution.

• Ability to recognize, analyze, and solve complex problems.

• Ability to maintain effective working relationships by using tact and professionalism.

• Meet minimum qualifications:

• Bachelor's degree in psychology, sociology, human services, special education or other education degree.

• Three years experience providing services to individuals with developmental disabilities.

• Other equivalent combinations of related education and experience may be considered on a case-by-case basis.

• Prefer education and experience with Applied Behavior Analysis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Resume

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.

This position is open until filled with frequent screening of applicants.