Quality Improvement Manager

Summary of Work

Northeast Human Service Center - Grand Forks, ND - Quality Improvement Manager

Be part of the solution to the behavioral health crisis. As a team member for ND Department of Health & Human Services, you will ensure the most vulnerable have access to a high-quality healthcare system in which prevention works, treatment is effective, and people recover.

The Continuous Quality Improvement Manager (CQIM) is an integral member of the Northeast HSC Leadership Team. You will be responsible for monitoring clinical and operational data, maintaining a detailed level of knowledge on regional and statewide policies, procedures, and ensuring compliance to Council of Accreditation (COA) accreditation, state licensing, and certification standards.

This will include a focus on coordinated care and the use of evidence-based practices. The CQIM will assist the HSC Leadership Team with focusing on rapid change cycles for addressing identified deficits.

To be successful in this position, the CQIM must have excellent organizational skills, knowledge and experience with data management software, experience with project management for large- and small-scale efforts, decision making, independent thinking, be able to independently perform, and forecast issues. You should be detail-oriented, understand improvement planning, and remain solution-focused during times of change.

To be considered for this position, you are required to have a bachelor's degree and two years of related work experience in quality management, project management or data analysis. Additional work experience as specified may substitute for the degree requirement on a year-for-year basis. Prior experience with project management preferred.

This position requires a valid driver's license and successful completion of the assigned defensive driving course during new-hire orientation.

About HHS:

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $6 billion in funding from nearly 200 different federal, state, and special sources.

Location:

ND HHS utilizes a blended workplace model. This position provides essential client services face to face and therefore the person in this position needs to be able to travel to meet clients at their location.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage.

Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 pm.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Jeff McKinnon at jmckinnon@nd.gov or at 701.799.4802.

Employing Unit: ND HHS - NEHSC

Unit Phone Number: 701.795.3000

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.