Quality Improvement Associate

ABOUT THE POSITION:

This Quality Improvement Associate position supports the Agency's Quality, Accreditation and Compliance (QAC) activities, which may include data entry, analysis, evaluation, and report writing, as well as, providing guidance and support to staff to drive process improvement.

Data Analysis

• Aggregates, analyzes data, and writes reports for Agency and program-level CQI committees and sub-committees.

Agency QAC Support

• Provides individualized attention and support to program level CQI teams and Program Directors on questions of program specification, data collection, and program evaluation processes.

• Serves as a member and/or facilitates, and monitors the effectiveness of, program, department and/or Agency level CQI committees or CQI subcommittees.

• Supports a variety of Agency evaluation processes, e.g. satisfaction surveys, internal auditing, program specification, and program evaluation processes.

• Tracks deadlines for improvement plans, action items, and corrective action plans. Monitors and reports on results.

Agency Accreditation and Compliance

• Supports coordination and preparation for Agency Council on Accreditation (COA)'s reaccreditation, self-study materials, and onsite reviews.

• Schedules and coordinates periodic internal audits and focused reviews of compliance with COA standards and regulatory requirements.

• Assists in and supports the coordination and preparation of licensing/accreditation reviews for the Agency.

• Represents JCFS and its programs in a positive manner to both internal and external contacts.

REQUIREMENTS:

• Bachelor's degree from an accredited program or equivalent experience in data analysis and evaluation. Master's degree in mathematics, evalution, statistics, or analysis preferred.

• One or more years of experience with data collection, data visualization, and data management principles including basic research techniques, methodologies, and logic models.

• Experience working with data aggregation, analysis, and report writing tools such as SQL, Power BI, SPSS, Excel, Crystal Reports and Survey Monkey. Intermediate to high proficiency preferred.

• This position requires site visits to locations which may or may not be accessible by public transportation and needs a reliable method of travel which allows you efficiently reach different sites in the Chicago metropolitan area.

• Demonstrated organization, facilitation, professional written and oral communication, and presentation skills.

WHAT YOU'LL LOVE ABOUT US:

• Time off: Paid time off varies by position - can include vacation days, sick days, paid federal holidays, and paid Jewish holidays.

• Benefits: Medical, dental, and vision insurance. 401(k) with base contribution and match. Additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, 6 weeks paid parental leave, and much more.

• Compensation: The minimum compensation for this position is $44,000 annually.

JCFS Chicago is an Equal Opportunity Employer/Minority/Female/Disability/Veteran. JCFS Chicago provides a reasonable accommodation to those who need assistance in completing this application. JCFS Chicago is committed to serving the needs of the diverse Chicago metropolitan area. Accredited by COA, Charter member of CWLA, licensed by DCFS.