Komatsu is an indispensable partner to the construction, mining, industrial and forestry industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced IoT technologies, regional distribution channels and a global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.
We have a great opportunity for an experienced Quality Engineer to join our team located in Milwaukee, WI.
Manage all aspects of the Komatsu customer focused corrective action and quality improvement process.
Use Salesforce to monitor and review field concerns and identify areas for product improvement.
Lead cross-functional teams of Engineers, Customer Service, Technical Service and Manufacturing individuals to provide corrective and preventive actions utilizing Komatsu's 8-D process.
Utilize SharePoint to capture NCR data and report root cause analysis.
Develop quality control plans and inspection plans for new and existing products.
Identify quality hold points and inspection methods to ensure product conformance.
Develop first article requirements for subcontract and internal processes.
Development in-process inspection plans and provide training to hourly staff on inspection methods and requirements
Coordinate with internal inspectors and 3rd party contractors to schedule in-house inspections.
Reduce the total cost of quality through:
Root Cause Analysis
Corrective and Preventive Action
Use of Quality Tools
Continuous Improvement and Six Sigma
Provide Quality analysis and support in areas of manufacturing as directed
Develop and maintain procedures and processes to ensure the quality of OE products.
Complete internal ISO audits and product audits
Identify and lead quality activities for Milwaukee Operations or at subcontract locations as directed
Education / Qualification
A Bachelor of Science degree in an engineering or other technical discipline preferred.
A minimum of 5 years' experience in Quality Assurance.
Strong knowledge of metal manufacturing methods for welding, machining and mechanical assemblies.
Strong knowledge in problem solving and root cause analysis utilizing tools such as fishbone, three legged 5-why, 8D, Fault Tree analysis, etc.
Basic knowledge of castings, forgings, gearing, hydraulics and electronics.
Knowledge of quality methods, statistics, problem solving techniques and corrective and preventive action systems.
Experience with implementing and managing an ISO 9001 Quality Management System or equivalent.
Basic knowledge in SAP or an equivalent ERP business system.
Experience with Microsoft office including Word, Excel, PowerPoint, and Visio.
Strong quality planning background, including control plans, inspection plans, verification and validation test plans and FMEA.
ASQ certifications / six sigma experience preferred but not required.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Komatsu America Corp