Quality Engineer

JOB OVERVIEW

The Quality Engineer is a member of the Metrology and Quality Control Team at the GIA. Under Research and Development, we share our expertise and knowledge to establish, maintain and improve measurements in the GIA global laboratories; to develop solid scientific foundations to support GIA standards and ensure public trust in gems and jewelry. We are seeking a self-motivated individual to ensure manufactured products meet high quality standards from the initial product concept through to the manufacturing stages and applications in our global laboratories.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Establish quality standards to monitor and improve the quality of a variety of instruments, complex analytical equipment and their outputs.

• Develop processes, testing procedures to ensure manufactured products meet high quality standards.

• Implement systems to ensure products and processes comply with safety regulations and meet expectations.

• Perform routine quality checks and create preventive measures to mitigate defects and achieve the highest quality standards.

• Work closely with manufacturing vendors to ensure parts and components supplied according to product specifications.

• Keep detailed records of production and equipment inspections, root cause analysis, corrective action plans and other reporting requirements.

• Works jointly with R&D team to improve existing or develop new instruments. Serves as interface between R&D teams and production/laboratory teams.

• Remain current on equipment/tools through appropriate training, manuals, technical bulletins and other relevant materials.

• Keep updated on knowledge of new technologies, quality control processes and methods of analytical instrumentation.

• Travel domestically and/or globally using commercial transportation resources for service and testing purposes.

• Other duties may be assigned as the business need warrants.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Detail orientated to ensure products are being manufactured, installed and operated to the required specifications and standards.

• Excellent analysis/Critical thinking/Problem-solving skills to optimize current processes, conduct root cause investigations and implement corrective and/or preventative action plans when problems arise.

• Strong written and verbal communications skills to communicate current and new processes clearly, document inspections, root cause analyses, and process improvements in a clear and understandable manner.

• Strong interpersonal skills to work professionally with different departments across organization and outside companies, to provide support to, collaborate and work with many different types of teams and individuals at varying levels of seniority.

• Strong ethics to work under pressure and still ensure that standards are met.

• Understanding of mechanical theory and ability to read and interpret schematics and site drawings.

• Ability to create and execute project work plans and revise as appropriate to meet changing needs and requirements.

• Fast prototyping capability complemented with small batch manufacturing capability.

• Self-motivated, positive attitude, responsible, accountable, flexible, organized, determined, energetic, service oriented, strong documentation skills, keen attention to detail, "team" oriented, sound judgment, creative thinker and strong problem solving skills, customer service-oriented to ensure customer satisfaction, goodwill and repeat business, dedication to company goals and a willingness to improve and excel.

EDUCATION AND EXPERIENCE

• Bachelor's degree (B.A.) from four-year college or university in Engineering, technology, or related field
• ASQ certification preferred
• 3-5 years of related experience and/or training; or equivalent combination of education and experience

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

Pay Range: $80-125K

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.