Quality Engineer

Responsibilities

This position reports directly to the Quality Manager and is responsible for actively supporting the initiatives of the Technical Department. Position will work closely with Operations, Engineering, and other plant functionalities to implement standards, support documentation management system, and participate in efforts to resolve customer complaints and achieve permanent corrective action. This person must demonstrate broad ability to lead cooperative groups that are often cross-functional. Must be able to communicate effectively to individuals at all levels of the organization. Candidates must possess solid leadership and organizational qualities, strong technical background with an imaginative thought process, and troubleshooting/problem solving skills.

Professional Experience

• Support all aspects of the Quality Management System (QMS)

• Maintain documentation in compliance with the QMS

• Support capability studies to establish product/process tolerances and standards.

• Lead problem solving (8D) root cause analysis for development of customer complaint and internal plant reject permanent corrective actions

• Lead use of Quality tools for plant performance improvement (PFMEA, Control Plans, Work Instructions, and Visual Standards)

• Support the Plant's ongoing process audit system

• Maintain records in accordance with the QMS

• Responsible for reporting and maintaining all Quality metrics (Reject, Repair, Customer Complaints, etc.)

• Support initial response and problem solving for customer complaints

• Promote quality achievement and performance improvement throughout the organization.

• Participate in the maintenance and communication of a quality plan to ensure the company's Quality Systems and Policies are in compliance with quality system requirements.

• Work with Supply Chain staff to establish quality requirements from external suppliers and ensure systems are in place to control and provide feedback on performance.

• Maintain the Company's quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.

• Defining quality procedures in conjunction with Operations staff.

• Participate in Kaizen events and Lean initiatives asscoicated with Plant goals

• Drive use of the Crane Business System (CBS) for Quality improvement

• Demonstrate ability to problem solve using CBS tools

• Support ongoing development of Quality systems to drive Quality improvement

Education and Experience

• Bachelor's Degree in an applied science or engineering field

• 2-4 years prior experience in Quality/Technical/Engineering with direct Plant responsibilities

• Demonstrated exceptional written and oral communication skills

• Demonstrated ability to work with customers to resolve complaints

• Demonstrated ability to multi-task and drive projects to completion

• Experience with problem solving tools (8D, MSA, Kaizen, 5 WHY, etc) preferred

• Experience with PPAP, APQP, PFMEA, and Control Plans preferred

• Experience with Six Sigma tools (Green belt or Black belt) preferred

• Experience with Fiberglass-reinforced plastic (frp) preferred

• Proficiency in Microsoft Office

• Demonstrated use and proficiency in statistical techniques

• Willingness to continually embrace personal and professional development

• Passion and alignment with the Company's mission, vision, values & operating principles

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