Quality Engineer

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Key and Asset Management for a Quality Engineer.

Part of Global Solutions, Key and Asset Management provides solutions that deliver secure, managed access to keys and equipment at the right time and place. Our solutions drive efficiency by removing the need for manual processes and record keeping. Good key and equipment management is fundamental to assure the best customer service, safety, compliance, and workplace productivity.

Your Role in Keeping the Future in Safe Hands…

As a Quality Engineer for the Global Solutions division of ASSA ABLOY, you will have the opportunity to significantly impact the evolution of our next generation products, services, and processes and work with a wide range of technologies to drive innovation. You will get to work on a team that keeps growing, innovating, and giving you room to be proactive, creative, and develop unique perspectives on how various services interact with each other.

Reporting to the Electromechanical Engineer, you will play a key role in helping to maintain the quality of our solutions by performing ad-hoc and structured testing, creating, and executing test plans, recording test results, and identifying/recording/resolving defects. You will also focus on reducing process variance by developing, revising, and applying quality standards to help improve the quality of our solutions.

What you will do…

• Assist the Quality Management Team to improve the overall quality of our products and processes.

• Determine, monitor, and improve quality metrics of manufacturing processes.

• Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible.

• Oversee defect inspection of product materials and electrical systems.

• Evaluate product issues for root cause from a mechanical, electrical, and firmware perspective.

• Fault find and identify the root of technical issues through performing component level investigations to produce solution recommendations.

• Evaluate current design packages and quality documentation for improved quality from the manufacturers.

• Set and track quality assurance goals.

• Coordinate and assist with external quality assurance auditors and technicians to ensure legal compliance.

• Work with internal teams to increase customer satisfaction by improving the quality of the products.

• Investigate product complaints, returns, and reported quality issues.

• Work with R&D to design test fixtures and inspection tools for new and existing products.

• Develop and manage company complaint and inspection procedures.

• Create quality documentation and reports by collecting, analyzing, and summarizing data.

• Evaluate and improve hardware and production processes for high-volume delivery.

What we expect of you…

• 3+ years' experience as a Quality Engineer

• BSc in Electrical, Mechanical, or Industrial Engineering or related field

• Hands-on experience with Quality Management Systems (QMS) and testing methodologies

• Experience in creating test plans, cases, fixtures, and scripts

• Manual and automated quality testing experience

• Ability to use Electronic Test Equipment such as Oscilloscopes and Multi-meters

• In-depth understanding of mechanical, electrical, and firmware design, and its corresponding technical documentation

• In-depth understanding of manufacturing processes, including inspection

• Familiarity with statistical analysis

• Ability to identify, document, and track defects to closure using defect tracking tools

• Experience with issue management systems such as Jira, etc.

• Strong knowledge of quality software, assurance methods, tools, and manufacturing processes

• Systematic problem-solving approach, with excellent soft skills

• Understanding and experience with Quality Management Systems

• Knowledge and experience in harnessing design and testing is a plus

What you can expect from us…

• 11 paid holidays + 15 paid vacation days

• Company 401k match program (4.5%)

• Annual Bonus Plan

• Health, Dental, Vision, Life, & ADD Insurance

• Access to online benefits portal & ASSA ABLOY brand discounts

• High performance laptop

• Smart/Casual dress code

About Us

Featuring four times in Forbes' most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We're proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors, and entrance automation.

#LI-BS2

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Harrisburg, NC, US, 28075

Engineering & Science

Travel Required: 0%-10%

Associate

30-Nov-2024

Nearest Major Market: Charlotte

Nearest Secondary Market: Concord