Quality Control Technician

Medifast, Inc Havre De Grace , MD 21078

Posted 2 weeks ago

At Medifast, our team members are relentless in our mission of driving Lifelong Transformation, One Healthy Habit at a Time. When you join Medifast, you become part of a dynamic, fast-growing community of highly motivated, like-hearted people who share a passion for promoting health and wellness.

Just as OPTAVIA Coaches inspire Clients to reach their personal wellness goals, at Medifast, we inspire each other to bring our best to work each day to further our shared mission. If you want to build a rewarding career that makes lives better on a daily basis, Medifast may be the perfect place for you.

Overview of Position

The Quality Control Technician is responsible for capturing sensory, analytical, physical and microbial data to help drive the manufacture of Safe Quality Foods process. This person collaborates with other departments to help drive consistency in product manufacturing and ensure that products meet the Quality needs and expectations of Medifast customers.

Opportunity Highlights

1.Evaluate in-house and co-manufacture products using approved sensory and analytical methods to ensure conformance to specification.

2.Inspect production line start up, ingredients and packaging conformance per current SOP.

3.Verify Preventive and critical control points for each manufacturing line during production as per current Food Safety Plan.

4.Verify, test, and approve production equipment for proper cleaning and sanitation prior to product changeovers. Direct cleaning as necessary and communicate any failures to supervisor.

5.Support consumer complaint investigations by evaluating product, and reviewing documentation.

6.Collect and send samples out to a 3rd party lab, follow up, record and report results to supervisor.

7.Carry out and moderate panel tastings when necessary.

8.Promptly communicate and report non-conformance or incident during shift to the supervisor.

9.Adhere to Good Laboratory Practices at all times.



  1. Participate in professional development trainings to continue to drive improvement.

  2. Support continuous improvement efforts within the lab, and manufacturing, for instance LSS projects.

  3. Complete any additional tasks as assigned by Supervisor.


Knowledge, Education, Skills & Abilities

This individual is responsible for working cross departmentally primarily with plant management, production, regulatory personnel, purchasing, and co-packers. Candidate must possess strong interpersonal skills along with verbal and written communications. Strong teamwork and project management skills.

  • Bachelor's Degree in Food Science and Chemistry, Biotechnology, or related science field or equivalent experience preferred.

  • 2-3 years of experience in food or pharmaceutical production required.

  • 2 years of QA/QC Technician experience in food or pharmaceutical / QC production preferred.

  • Strong verbal and written communication skills.

  • Excellent interpersonal skills.

  • Team oriented.

  • Basic computer skills using Microsoft Word, Excel, and Outlook.

At Medifast, Relationships Are At The Center Of What We Do!

We thrive by elevating our connections with one another as well as with our Coaches & Clients. We believe that everyone has the potential to be OUTSTANDING.

The Medifast culture is built on seven core values: integrity, courage, teaming, accountability, empowerment, partnership and diversity. These values aren't just words on a page - they are celebrated as a core part of the company's philosophy.

We Lead By…

Mastering Relationships: We build trust, promote collaboration and we are reliable.

Being innovative: We strive to improve things in our areas of influence; test, refine and expand within the business strategy; and reach beyond real and perceived boundaries.

Simplifying: We are committed to making things measurable, repeatable and scalable; focusing on outcomes not activities; and eliminating complexity to increase focus.

Anticipating: We predict long-term business and organizational needs; challenge assumptions; and expect and prepare for the unexpected.

More About Medifast

Medifast (NYSE: MED) is the health and wellness company known for its habit-based and coach-guided lifestyle solution OPTAVIA, which provides people with a simple, yet comprehensive approach to help them achieve lasting optimal health and wellbeing.

OPTAVIA's lifestyle plans deliver clinically proven health benefits as well as evidence-based tools, including scientifically developed products and a framework for habit creation reinforced by independent Coaches and Community support. As a physician-founded company with a 40+ year history, Medifast is a leader in the U.S. weight management industry. Through a collaboration with the national virtual primary care provider LifeMD, OPTAVIA customers have access to board-certified affiliated clinicians and medications, such as GLP-1s, that support treatment plans for obesity and other health conditions.

The company continues to innovate and build upon its scientific and clinical heritage to fulfill its mission of offering the world Lifelong Transformation, One Healthy Habit at a Time. Medifast was recognized in 2023 by Financial Times as one of The Americas' Fastest Growing Companies and in 2022 as one of America's Best Mid-Sized Companies by Forbes. For more information, visit MedifastInc.com and OPTAVIA.com and follow @Medifast on X.

Thank you for taking the time to learn more about Medifast.


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