Quality Control Technician

Job Summary
A position in Quality Control is open at a rapidly growing Richmond Hill manufacturing Company. Working under the direction of the Quality Supervisor in checking products and outbound orders, the ideal candidate must have strong attention to detail and the ability to work in a fast-paced environment. Responsibilities will include:

• Perform inbound parts inspection based on AQL sampling, outbound inspection, generate reports or process in the SAP.
• Read, interpret and understand engineering drawings.
• Perform dimensional check, visual inspection and functionality by using different types of calipers, gauges, and other measuring devices to determine quality of parts.
• Uphold Quality standards as set by the company and ISO 13485:2016/MDSAP
• Generate non-conformance report or return goods authorization reports for any defect found in incoming parts.
• Perform customer complaint investigations to determine root cause and appropriate corrective and preventive action.
• Trouble shoot returned complaint samples and update complaint documentation.
• Participate in corrective and preventive action, root cause analysis as well as continuous improvement meetings.
• Escalate any new, unknown risk or hazards for further evaluation and decisions.
• Work with multidisciplinary and cross-functional teams to ensure the timely completion and closure of complaints.
• Interpret and analyze statistical data to identify trends.
• Maintain, schedule and calibration of all measuring device and instrumentals used in the company.
• Ensuring that all testing equipment are validated.
• Able to perform functionality tests and understand/interpret results.
• Following 5S at workplace.
• Initiate and/or provide training as required for inbound/outbound quality team members.
• Any other duties required to maintain quality relating to process.
• Assist in maintenance and any other duties as required by the quality manager.

• Able to understand mechanical drawings
• Great attention to detail and noticing small differences is a must
• Basic computer skills
• Ability to communicate in verbal English
• Able to work in a fast paced and time-sensitive environment
• Quality education background is preferred

• Working hours are 7:30am to 4:00pm, Monday to Friday
• You must supply your own steel-toed safety shoes