Quality Control Specialist

Enterprise Bank Saint Louis , MO 63150

Posted 2 months ago

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in St. Louis, Kansas City, Phoenix, California and New Mexico, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you.

Quality Control Specialist

Job Description

The Quality Control Specialist will work on a team responsible for ensuring operating deficiencies, errors and omissions, and system data entry related to customers, products, and transactions are identified, reported and corrected in connection with bank policy and practices, laws and regulations, and industry best practices.

Essential Duties and Responsibilities:

  • Perform account opening checkback for loan and deposit accounts

  • Complete reviews of data collected and entered, with comparison to source documentation as applicable, for accuracy and compliance with various policies and procedures, such as CIP, beneficial ownership, CRA, credit bureau reporting, etc.

  • Review data and information submitted to third-party loan process vendors to ensure completeness and accuracy

  • Report discrepancies and errors to the appropriate line of business and ensure corrections are made in a timely manner

  • Perform other reviews, audits and testing as directed

  • Maintain internal controls and meet regulatory compliance requirements

  • Assist with other projects as assigned

Qualifications:

  • Effective verbal and written communication skills

  • Proven experience working in a fast paced, high volume, customer-centric environment

  • Effective time management and problem-solving skills with strong attention to detail and ability to demonstrate critical thinking

  • Proficient in the use of technology including loan origination and core banking systems

  • Detail oriented and well organized

  • Ability to work both independently as self-starter and in a collaborative team environment

  • Motivated and open to change

Supervisory Responsibilities:

  • None

Education and/or Experience:

  • High School Diploma or equivalent required

  • Minimum of five (5) years of banking or financial services industry experience required or Bachelor's or Associate's Degree with equivalent experience

Computer and Software Skills:

  • Proficient with using Microsoft Office products

  • Familiar with Google-based products (Gmail, Google Drive, etc.) preferred

  • Experience with Salesforce, nCino, or FIS Bankway is a plus

Equal Opportunity Statement

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com.

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE.

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Quality Control Specialist

Enterprise Bank