Quality Control Analyst

About the Division of Child and Family Well-Being:

At NC DHHS the Division of Child and Family Well-Being (DCFW) focuses on supporting whole child and family health and well-being for North Carolinians. DCFW works to ensure that North Carolina's children grow up safe, healthy and thriving in nurturing and resilient families and communities. DCFW has complementary Public Health and Mental health programming that maximize services and outcomes for children and their families, including nutrition programs (SNAP, WIC and Child and Adult Care Food Program), health and prevention services for children and youth, children's behavioral health services, and early intervention programs.

• Research, investigate, and evaluate county Food and Nutrition Services (FNS) records for proper compliance with Federal and State laws for proper administration of the NC Food and Nutrition Services Program.

• Interview FNS recipients to obtain information used in the determination of their eligibility for FNS benefits.

• Contact various sources (landlords, employers, etc.) in executing this evaluation.

• This position may require extensive travel and needs a flexible work schedule; therefore, the applicant must reside within a two-hour drive to Forsyth County Department of Social Services (primary county). In addition to Forsyth County, case reviews may be conducted in Davie, Yadkin, Surry, Stokes, Rockingham, Caswell, and Person counties or other counties within the state.

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:

• Current experience (within the past one to two years) with Food & Nutrition Services (FNS) and/or Supplemental Nutrition Assistance Program (SNAP).

• Experience with NC FAST and other State information systems such as Electronic Benefit Transfer (EBT) and/or On-line Verification (OLV)

• Skills demonstrated in interpreting, analyzing, and communicating State regulations related to the FNS program

• Computer skills demonstrated in using various programs (primarily Microsoft Word and Excel and Adobe Acrobat)

Management Preferences:

• Current FNS program knowledge, familiar with program monitoring requirements, and supervisor, lead worker, and/or trainer experience.

• Experience with a county quality assurance team

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor's degree from appropriately accredited institution and one year of experience related to the area of assignment;

OR

An equivalent combination of training and experience.

The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.  Pre-Employment criminal background checks are required for some positions.

Division of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy. All tobacco products, including e-cigarettes, e-hookahs, "vape products" and all smokeless tobacco products, may not be used in the indicated areas. For more information, please see the policy and FAQ posted here:

 http://publichealth.nc.gov/employees/

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR, 919-707-5450.

Please refer to the link below for additional information:

 https://oshr.nc.gov/work-nc/how-do-i-get-job