Quality Compliance Manager

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Quality-Compliance Manager. Responsible for assisting the organization achieve its strategic plan, vision and goals by bringing solutions to the table to support programs in meeting their goals as well as optimizing and simplifying the quality, compliance and data efforts to assist LSSI in becoming a high performing organization. The Quality Compliance and Data team's efforts align most closely to the Core Values of Impact and Excellence to enable LSSI programs, staff, clients, and foster parents achieve identified purposes and/or goals.

Benefits and Perks:

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.

• Competitive salary based upon relevant education, experience and licensure.

• Salary $58,000-$63,000/Annually.

• Opportunity for advancement.

• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.

• The paid training you need to learn, grow, and succeed!

Essential Functions:

• Oversee and manage quality improvement process for the service networks, including but not limited to managing data tools, reviewing and analyzing QI data, leading and/or facilitation of QI committees and initiatives, and reporting on QI data, activities and initiatives.

• Oversee and/or manage the service network's data needs, including information maintained in client records, outcomes and other identified metrices, and other data to track, analyze and report out as well as identify any trends and/or data to be addressed.

• Oversee and manage networks' compliance, including but not limited to the development of and implementation of new and/or updated procedures, monitoring regulatory changes, facilitating and responding to audit inquiries and plans of correction as well as facilitate and/or complete regulatory documentation.

• Oversee and manage the accreditation process, including but not limited to working with and coaching programs on meeting standards, developing/producing evidence as well as participating in other accreditation related activities.

• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest and fair manner.

Position Qualifications:

• Bachelor's degree required. Master's degree preferred.

• Degree in social work or related human services field preferred.

• Background check clearance required.

• Child Welfare Employee Licensure (CWEL) preferred.

• LCSW/LCPC or eligibility for LCSW/LCPC preferred.

• Minimum of three (3) years' experience in human or social services or related field required.

• Demonstrated ability to interact positively and professionally with internal and external resources.

• General understanding of the social services landscape in Illinois such as the Foster Care System, Human Services, and Medicaid preferred.

• Experience assessing, interpreting, thinking critically and creatively to employ effective problem solving to challenges.

• Experience in data collection with an understanding of regulatory functions within non-profit settings is preferred.

• Demonstrated ability to work autonomously, effectively manage time and deliver results in a timely manner.

• Excellent organization, prioritization, presentation and computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.

• Demonstrated ability to communicate in a clear, comprehensible manner, verbally and in writing.

• Valid driver's license, in good standing for the state of residency required.

• Valid IL statutory minimum liability insurance coverage, bodily injury, property damage required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.