Quality Assurance Technician

Overview

JOB SUMMARY: Performs a variety of technical food product tests, process checks, and audits to ensure compliance with company, process, and product quality, safety, and sanitation standards.

Responsibilities

ESSENTIAL FUNCTIONS:

Conducts, analyzes, and compiles the results of samples, tests, and audits on raw, in-process, and finished products and processes to ensure compliance with product consistency, safety, and quality standards. (40%)

Routinely interacts with plant personnel to provide QA and safety-related information and to keep GSF and customers apprised of quality and safety concerns, techniques, and regulations. (20%)

Maintains records and logs of tests, audits, and other quality procedures to ensure availability of accurate and thorough information. (15%)

Trains new employees on GSF-specific techniques and practices. (15%)

Calibrate and maintain testing equipment to ensure accuracy and reliability of QA procedures. (10%)

Performs other related and assigned duties as necessary.

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor's degree in food science, chemistry, microbiology, or related field of science from an accredited college or university

Experience:

1 to 3 years of relevant work experience, with an understanding of food safety and regulations.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Food safety concepts and techniques (J)
• Food chemistry (J)
• Food microbiology (J)
• Quality assurance concepts and techniques (J)
• HACCP programs and related food safety regulations and processes (B)
• Food processing equipment (B)
• Food testing concepts and techniques (B)
• PC word processing/spreadsheet software (B)

Skill and ability to:

• Work independently

• Identify problems or irregularities for early resolution

• Communicate and coordinate effectively with internal and external customers verbally and in writing

• Read and process written information with a high degree of accuracy

• Perform a variety of food safety tests

• Work in a laboratory environment

• Work effectively in a general business environment, with a focus on high levels of quality and customer service

• Act in accordance with GSF's Values and Creed

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Not applicable.

PERFORMANCE CATEGORIES

• Productivity/quality standards: test/audit methodology, accuracy and reliability

• Productivity/quality standards: accuracy, timeliness, thoroughness

• Domestic and international regulatory compliance

• Teamwork within the department and across departments

• Project/assignment standards

• Customer satisfaction

• Safety standards and procedures: food

• Safety standards and procedures: laboratory equipment and procedures