Quality Assurance Team Leader

CH Guenther North Kansas City , MO 64116

Posted 4 months ago

Our heritage is driven by our commitment to the core values of People, Quality and Growth; our employees demonstrate, promote and exemplify our core values.

At C.H. Guenther and our subsidiaries we demonstrate high integrity, a commitment to excellence, and a positive attitude in all that we do. We are results driven, lead by example, communicate openly and honestly, value diversity and foster long-term relationships.

The Quality Assurance Team Leader ensures the quality of product and services provided by the company. This position is responsible for managing quality assurance programs and the quality assurance department. This position is also responsible for monitoring and completing written reports, performing audits and completing product testing.

Duties and Responsibilities:

  • Ensures the quality of product and services by testing product, performing audits of product lines and placing defective products on hold

  • Manages quality assurance programs and department by upholding quality programs expectations and standards scheduling personnel and shipments,

  • Functions as primary SQF practitioner and is responsible for validating and verifying that SQF programs are in place and being enforced

  • Leads the FIT (food inspection team) Team, reports monthly scores and drives the effort to improve monthly scores

  • Reviews CAPA (corrective action and preventive action) program for effectiveness to eliminate recurring non-conformances (food safety, customer complaints and first pass hold)

  • Responsible for supervising direct reports

  • Overseeing sanitation programs and performing other duties as assigned

  • Performs other duties including but not limited to handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, maintaining hold logs, completing weekly and monthly reports

Minimum Job Requirements:


  • Bachelor's degree in a science field, preferably food science

  • Must have a valid driver's license


  • Minimum of three (3) years of quality assurance experience

  • Minimum of five (5) years of management experience required

  • Prefer experience in a bakery/dry mixing (dry blending, frozen dough and baked goods) production environment

Knowledge, Skills and Abilities:

  • Excellent communication and coaching skills

  • Detail oriented and organized

  • Strong background in sanitation principles and practices

  • Proficient computer skills in spreadsheets; data bases and word processing

  • Excellent technical knowledge of equipment, products and processes

  • Self motivated, results orientated and excellent personal skills

  • Strong background in HAACP; Food Safety; GMP; AIB and SPC

  • Must have a hands-on work ethic

  • SQF Practitioner or BRC experience

  • Bilingual a plus

Supervisory Responsibilities:

  • Responsible for associates that report to the Quality Assurance and Quality Control departments. Monitoring associate performance, providing input on hiring, disciplinary actions, work objectives and their effectiveness, and realigning associates as needed.

Working Conditions and Physical Effort:

  • Work involves daily exposure to unusual elements such as dirt, dust, fumes, darkness and/or noise. Seasonal exposure to weather elements includes, but is not limited to, extreme temperatures, wetness and humidity.

  • Work environment involves daily exposure to physical risks such as working around mechanical equipment, forklifts, chemical hazards, and electrical hazards.

  • Position requires the ability to stand at the will-call window, sitting frequently at a desk, walking around the office and plant; carrying packages up to 50 pounds; utilizing fine dexterity; reaching and kneeling on a daily basis. Also requires the ability to see, hear and communicate with associates as well as others by utilizing professional etiquette.

  • Personal protective equipment, as defined by C.H. Guenther & Son, Inc. will be provided.


  • Will demonstrate, promote and exemplify the Company's Core Values in People, Quality and Growth.

  • Responsible for Food Safety and Quality Prerequisite programs as assigned by the plant's SQF practitioner.

Please apply at hrkansascity@chg.com

We offer extremely competitive compensation and benefit programs that include medical, dental and vision benefits, 401K savings plan, and more.

For additional information about our company, go to www.chg.com.

C.H. Guenther & Son and its subsidiaries are E-Verify participating employers.

Click here for more information regarding E-verify.

All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a hair follicle drug screen and review of criminal background and other records as required.

AA/EEO/Drug-Free Employer

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Quality Assurance Team Leader

CH Guenther