Quality Assurance Support Specialist

Responsibilities for this Position

Quality Assurance Support Specialist

Location: Teterboro, NJ, US

Job Category: Flight Services

Career Level: Graduate / Entry Level

Requisition Id: 2437

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

The Quality Assurance Support Specialist attends to requests of the Director of Quality Assurance when assistance is needed, including performing confidential administrative duties for the company.

Compensation Data

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range will be as follows: $32.00/H to $40.00/H

Minimum Requirements

• 4 years of work experience in an administrative role, supporting business groups

• Eager to provide extraordinary customer service/ work in interdisciplinary teams

• Ability to read and communicate in English with experience communicating to diverse internal and external stakeholders

• Ability of maintaining good relations with vendors and other employees

• At least 2 years of experience using software including MS Office, Outlook, Excel, Power Point

Main Responsibilities

• Day-to-day operational support of Quality Assurance and CASS functions including authorizations, audit scheduling, internal onboarding requests and other departmental needs

• Communicate with internal departments, external vendors and FAA related to requests for data, completion of tasks and recurring notification requirements

• Maintain quality assurance and maintenance program templates, online tracking tables in support of GMM policy and procedures

• Maintain company manuals, resources, client data, training records, and other items as directed

• Assist Quality Assurance Inspectors and Maintenance Managers related to Internal and External systems database access to support onboarding and continuing needs

• Support special projects as assigned

• Other administrative tasks as directed by manager(s)

• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Main Responsibilities Cont.

Desired Characteristics

• Focused attention to detail

• Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues

• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador

• Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

• Ability to work quickly and calmly under pressure

• May need be 21 years of age or older

• Proven pro-active approach to daily tasks

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus .

Work Environment

Please enter the Work Environment here

Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual's race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.