Quality Assurance Supervisor

Get in on the ground floor of our new freeze-dry manufacturing facility! Grow your career into 2025 as Thrive Freeze Dry expands into the largest freeze-dry manufacturer in the world.

Conveniently located in Oak Creek, WI, we are hiring immediately for a full-time Quality Assurance Supervisor position.

• Position: Quality Assurance Supervisor

• Location: Ryan Rd & I-94, Oak Creek, WI

• Shift: 2nd Shift (2pm - 11pm)

• Reports to: Quality Assurance Manager

About Thrive Freeze Dry:

Thrive Foods is a leader in the freeze-dried food industry. Headquartered in American Fork, Utah with plants operations throughout North America, Central America, South America, Europe, Asia and the Middle East, Thrive Foods is leading trends in healthy snacking, good for you ingredients and clean label products in growing human food, probiotics, and pet food segments. As a result, Thrive Foods maintains a blue-chip customer list of food service companies, natural food retailers, and well-known brands.

As our company grows so do our dreams. We are team-oriented and committed to safety and food quality and our values are simple. Leading with integrity means we treat people well. In chasing big goals it's important to do what matters most in order to win together, learning and growing as we do.

Lead with Integrity

Treat People Well

Chase Big Goals

Do What Matters Most

Win Together

Learn & Grow

Job Summary:

The Quality Assurance Supervisor plays a vital role in ensuring the safety, quality, and compliance of food products and services within the operation. This position involves overseeing the implementation and maintenance of quality assurance standards, procedures, and controls to meet both internal and external requirements. The job entails a blend of technical knowledge, leadership skills, and a deep understanding of food safety regulations. The ideal candidate is one who is committed to food safety and quality, looks for improvement and is ready to roll up their sleeves with us.

Essential Duties:

• Ensures effective employee relations by providing employee coaching and development and participates in making employment decisions. Resolves employee issues through problem resolution. Schedules staffing and resource needs for day-to-day production support, calibration, product traceability, product sampling, pre-operational inspections, and other special projects.

• Training and development of Quality Assurance team to ensure full understanding of food safety and quality programs and department SOP's. Plans and assigns work, implements policies and procedures, and recommends improvements in quality methods, equipment, standard operating procedures and working conditions. Manages departmental performance measures and provides regular progress reports to the QA Manager.

• Assists with the implementation, auditing, and execution of Thrive Food's food safety, quality assurance, and regulatory compliance policies and establishes performance standards, procedures, and audit controls to meet business requirements. Compiles, analyzes, and communicates quality and food safety related information to the management team.

• Documents and maintains quality control standards and on-going quality control objectives. Documents and implements inspection criteria and procedures. Ensures all quality and food safety programs are being followed on the floor by regularly auditing the production floor.

• Ensure that the company's hold and release program is properly implemented, including placing defective raw material, WIP and finished goods on appropriate QA status, working with management team to ensure timely disposition of hold materials. Work with Operations and Maintenance on investigation and root cause analysis on customer and internal quality and food safety concerns or complaints and implement timely corrective and preventive actions.

• Responsible for other duties as assigned.

Position Requirements:

• B.S. Degree preferred in microbiology, food science, or chemistry; or a minimum of a passing grade in the following classes with lab: Chemistry, Biology, or Microbiology.

• Minimum 3 years industry experience in food safety and quality areas. 2-3 years management experience required.

• Knowledge of Safe Quality Food (SQF), Hazard Analysis Critical Control Point (HACCP), Food Safety Modernization Act (FSMA), Internal Auditing, USDA and Good Manufacturing Practices (GMPs). Must be HACCP and PCQI certified.

• Travel up to 5% of the time may be required.

FOOD SAFETY REQUIREMENTS:

• Place high priority on food safety, quality, and sanitation by understanding and executing Thrive Food's food safety and sanitation policies and procedures.

• Hold self and others accountable to Thrive Foods food safety & sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates.

• In the absence of Lead serves as back up to ensure all food safety, quality objectives and SQF system requirements are met.

Work Environment:

The job is performed under frequent temperature variations and in a food manufacturing production environment and unrestricted visual and audio abilities are required for the safety of all employees as is the ability to lift to 40 lbs. The work requires frequent lifting, carrying, pushing, and/or pulling; frequent stooping, kneeling, crouching, and/or crawling; and some fine finger dexterity. Personal protective equipment is required and provided by Thrive Freeze Dry.

Benefits:

We offer a full range of benefits for today, tomorrow and beyond!

Health Insurance: Medical (UMR/United Healthcare Network), Dental (Sunlife), Vision (VSP), Health Savings Account (HSA), Employee Assistance Program, (1st of the month after 30 days of employment)

Supplementary Insurance: Company paid life, short and long term disability insurances

Retirement: 401k w/ employer match, up to 4% annual salary (1st of the month after 90 days of employment)

Other Benefits: Paid time off, Holidays, Safety shoe program, Tuition reimbursement

Thrive Freeze Dry is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov .

View all of our current open positions at https://www.thrivefoods.com/careers/