Quality Assurance Specialist

Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.

IN A NUTSHELL…

The Quality Assurance (QA) Specialist

• Cultivation and Production, FL Market will report to the Quality Assurance Manager

• Cultivation and Production, FL Market and will support the implementation and execution of the market's Quality Assurance and Compliance (QA&C) programs. This includes the assessment, identification, and control of all elements of risk within the Cultivation and Production processes for the Wimauma, FL production facility.

This role assists with risk evaluation of various market processes, the implementation of risk-mitigating controls, change-management, and periodic testing of controls (including but not limited to Standard Operating Procedures, Work Instructions, Quality Control Inspections, Key Performance Indicators, and Training Programs). Additionally, the position further supports the mitigation of risk and remediation of issues by working alongside the QA manager to initiate Root Cause Analysis (RCA) and execute Corrective Action Plans (CAPs) for their market. The QA Specialist, Manufacturing & Cultivation provides consultation and support regarding matters QA and Compliance for their Market.

This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

WHAT YOU WILL BE DOING

• Supports the implementation and execution of operational Quality Assurance (QA) and internal controls programs within the Wimauma, FL Cultivation and Production departments.

• Supervise Quality Control (QC) Inspections to ensure effective execution and design of QC audits

• Monitor site-wide processes for lifecycle changes and work with inter-departmental business partners to initiate and execute change management.

• Serves as the Subject Matter Expert (SME) for applicable regulatory, policy, and standard operating procedure requirements to the market.

• Supervises QC Inspectors on production line.

• Support workplace risk assessment and risk management initiatives.

• Conduct inspections and audits of facilities, processes, internal controls, and training programs for the market to facilitate continuous improvement of quality processes.

• Support issue management programs to help ensure timely and effective response and mitigation of risk affecting the market, including key performance indicator (KPI) reporting.

• Partner with cross-functional stakeholders to initiate root cause analysis (RCA) and corrective and preventative action plans (CAPA).

• Lead special projects and assignments at the direction of the QA Manager or Director, Operational QA & Compliance.

EXPERIENCE AND SKILLS YOU'LL BRING

Required/Preferred

• Age 21 or over

• High School Diploma or equivalent

• Valid Government-Issued Photo ID

• Ability to pass a background check, including drug testing, to be registered as an employee of a licensed organization in the assigned market.

• Bachelor's degree or equivalent experience.

• 2+ years Manufacturing Quality Assurance or Quality Control experience, preferably in a highly regulated market.

• Management experience preferred.

• Strong leadership/communication skills with the ability to deal with problems and resolve in a professional manner.

• Strong understanding of quality management principles.

• Previous experience developing, implementing, and managing QA/QC programs including risk assessments, documentation and evaluation of controls, and issue management (including executions of Corrective Action Plans)

• Previous experience with third-party certifications (ISO, GMP, SQF, NSF, etc) - preferred.

• Demonstrates proficiency in Microsoft Office.

• Must understand discretion and be able to handle confidential and proprietary information appropriately.

• Strong communication, research, analysis, problem-solving, and decision-making skills.

• Ability to work in a fast-paced, ever-changing, and challenging environment.

• Ability to execute multiple tasks simultaneously; focusing on both short- and long-term goals; ability to identify problems quickly.

• Ability to pass a background check, including drug testing, to be registered as an employee of a licensed organization in the assigned market.

YOU WILL BE SUCCESSFUL IF YOU…

• Are self-motivated; micro-managing isn't fun for anyone

• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done

• Can work fast and be flexible; our industry is always changing

• Play nice with others; we collaborate with each other a lot

• Think creatively; sometimes, the "traditional" solution isn't the best one

WHAT YOU GET

• Employee discount

• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs

• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements

• Tuition Reimbursement Programs

• Pet Insurance

• Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values

• Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.